FCC Consumer Complaints – 7 October 2025
Introduction
On 7 October 2025, the Federal Communications Commission recorded 20 consumer complaints relating to telecommunications services, this was higher than the 9 complaints recorded the day before. Reports were received from 10 states and territories, with Texas accounting for the largest number of submissions at 7 complaints. Availability was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 1 October 2025 to 12 November 2025. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 20
- States & territories reporting
- 10
- Most common issue
- Availability (5)
- Most reported state/territory
- Texas (7)
Where the complaints came from
Reports recorded on 7 October 2025 show 20 complaints originating from 12 cities across 10 states and territories. Given the low volume of complaints recorded on this date, further analysis of their geographic distribution is not provided.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| Texas | 7 | 35.0% |
| Georgia | 2 | 10.0% |
| Massachusetts | 2 | 10.0% |
| Maryland | 2 | 10.0% |
| North Carolina | 2 | 10.0% |
| Arizona | 1 | 5.0% |
| Nevada | 1 | 5.0% |
| Oklahoma | 1 | 5.0% |
| Pennsylvania | 1 | 5.0% |
| Washington | 1 | 5.0% |
What the complaints were about
Complaints recorded on this date related to 4 different complaint categories. The largest number of complaints fell within Phone, which accounted for 10 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 10 | 50.0% |
| Internet | 7 | 35.0% |
| Emergency | 2 | 10.0% |
| TV | 1 | 5.0% |
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.