FCC Consumer Complaints – 26 October 2026
Introduction
On Monday, 26 October 2026, the Federal Communications Commission recorded 1810 consumer complaints relating to telecommunications services, this was higher than the 869 complaints recorded the day before. The complaints came from 51 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1810
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (660)
- Most reported state/territory
- California (210)
Where the complaints came from
Reports recorded on 26 October 2026 show 1810 complaints originating from 1092 cities across 51 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 210 | 11.6% |
| Texas | 167 | 9.2% |
| Florida | 164 | 9.1% |
| New York | 97 | 5.4% |
| Pennsylvania | 76 | 4.2% |
| North Carolina | 71 | 3.9% |
| Ohio | 68 | 3.8% |
| Illinois | 67 | 3.7% |
| Colorado | 65 | 3.6% |
| New Jersey | 61 | 3.4% |
| Other states and territories | 761 | 42.0% |
Location highlight
Complaints in California were reported across 132 cities, the widest spread observed on this date.
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. Phone was the most reported category, with 1426 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1426 | 78.8% |
| Internet | 292 | 16.1% |
| TV | 67 | 3.7% |
| Emergency | 11 | 0.6% |
| Radio | 8 | 0.4% |
| Accessibility | 5 | 0.3% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
1426 complaints were recorded in this category, representing 78.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 660 | 46.3% |
| Billing | 390 | 27.3% |
| Equipment | 135 | 9.5% |
| Availability (including rural call completion) | 85 | 6.0% |
| Number Portability (keeping your number if you change providers) | 76 | 5.3% |
| Cramming (unauthorized charges on your phone bill) | 35 | 2.5% |
| Privacy | 27 | 1.9% |
| Interference (including signal jammers) | 11 | 0.8% |
| Slamming (change of your carrier without permission) | 4 | 0.3% |
| Junk Faxes | 2 | 0.1% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
292 complaints were recorded in this category, representing 16.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 154 | 52.7% |
| Availability | 50 | 17.1% |
| Equipment | 36 | 12.3% |
| Interference | 22 | 7.5% |
| Speed | 20 | 6.8% |
| Privacy | 10 | 3.4% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
67 complaints were recorded in this category, representing 3.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 21 | 31.3% |
| Indecency | 20 | 29.9% |
| Availability | 8 | 11.9% |
| Equipment | 6 | 9.0% |
| Interference | 4 | 6.0% |
| Loud Commercials | 4 | 6.0% |
| Privacy | 4 | 6.0% |
The largest share of complaints in this category related to Billing and Indecency, with fewer reports falling into other issue types.
Unwanted calls
A total of 660 complaints relating to unwanted calls were recorded on this date, representing 36.5% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported caller ID numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (888) 862-6574 | 5 | 0.8% |
| (833) 651-0117 | 4 | 0.6% |
| (216) 208-6378 | 2 | 0.3% |
| (216) 353-2863 | 2 | 0.3% |
| (216) 647-0387 | 2 | 0.3% |
| (669) 799-2010 | 2 | 0.3% |
| (678) 821-9276 | 2 | 0.3% |
| (201) 262-8481 | 1 | 0.2% |
| (201) 418-1000 | 1 | 0.2% |
| (202) 239-9177 | 1 | 0.2% |
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (844) 515-1077 | 14 | 2.1% |
| (866) 771-4819 | 6 | 0.9% |
| (866) 771-6581 | 6 | 0.9% |
| (833) 662-5842 | 5 | 0.8% |
| (888) 862-6574 | 5 | 0.8% |
| (833) 651-0117 | 4 | 0.6% |
| (866) 771-4836 | 4 | 0.6% |
| (833) 766-1884 | 3 | 0.5% |
| (877) 556-9255 | 3 | 0.5% |
| (877) 578-4228 | 3 | 0.5% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (844) 515-1077 stood out as the most frequently reported business contact number.
- (888) 862-6574 was reported slightly more often than other caller ID numbers.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.