FCC Consumer Complaints – 8 September 2026
Introduction
The Federal Communications Commission recorded 1556 consumer complaints on Tuesday, 8 September 2026 relating to telecommunications services, complaint volume increased from 763 complaints the day before. Complaints were reported across 52 states and territories, with California slightly ahead of the other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1556
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (530)
- Most reported state/territory
- California (181)
Where the complaints came from
The 1556 complaints recorded on 8 September 2026 were submitted from 953 cities across 52 states and territories. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 181 | 11.6% |
| Texas | 147 | 9.4% |
| Florida | 129 | 8.3% |
| Pennsylvania | 85 | 5.5% |
| New York | 76 | 4.9% |
| Colorado | 60 | 3.9% |
| Georgia | 60 | 3.9% |
| Ohio | 57 | 3.7% |
| New Jersey | 51 | 3.3% |
| North Carolina | 48 | 3.1% |
| Other states and territories | 662 | 42.5% |
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. Phone accounted for the largest share, with 1182 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1182 | 76.0% |
| Internet | 290 | 18.6% |
| TV | 48 | 3.1% |
| Emergency | 17 | 1.1% |
| Radio | 15 | 1.0% |
| Accessibility | 3 | 0.2% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
1182 complaints were recorded in this category, representing 76.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 530 | 44.8% |
| Billing | 319 | 27.0% |
| Equipment | 107 | 9.1% |
| Availability (including rural call completion) | 87 | 7.4% |
| Number Portability (keeping your number if you change providers) | 47 | 4.0% |
| Cramming (unauthorized charges on your phone bill) | 42 | 3.6% |
| Interference (including signal jammers) | 21 | 1.8% |
| Privacy | 17 | 1.4% |
| Junk Faxes | 4 | 0.3% |
| Rural Call Completion | 3 | 0.3% |
| Slamming (change of your carrier without permission) | 3 | 0.3% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
290 complaints were recorded in this category, representing 18.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 143 | 49.3% |
| Availability | 56 | 19.3% |
| Equipment | 39 | 13.4% |
| Speed | 23 | 7.9% |
| Interference | 22 | 7.6% |
| Privacy | 7 | 2.4% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
48 complaints were recorded in this category, representing 3.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 19 | 39.6% |
| Loud Commercials | 8 | 16.7% |
| Availability | 7 | 14.6% |
| Equipment | 6 | 12.5% |
| Interference | 4 | 8.3% |
| Privacy | 2 | 4.2% |
| Indecency | 1 | 2.1% |
Complaints in this category covered a range of issues, including Billing, Loud Commercials and Availability.
Unwanted calls
There were 530 complaints relating to unwanted calls on this date, representing 34.1% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 662-5743 | 12 | 2.3% |
| (855) 357-2026 | 4 | 0.8% |
| (877) 578-1816 | 4 | 0.8% |
| (309) 312-9642 | 3 | 0.6% |
| (321) 395-8702 | 3 | 0.6% |
| (601) 202-1025 | 3 | 0.6% |
| (833) 684-5490 | 3 | 0.6% |
| (877) 578-4149 | 3 | 0.6% |
| (888) 310-1204 | 3 | 0.6% |
| (217) 834-9513 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 662-5743 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.