FCC Consumer Complaints – 28 October 2025
Introduction
On 28 October 2025, the Federal Communications Commission recorded 4 consumer complaints relating to telecommunications services, this was lower than the 14 complaints recorded the day before. The complaints came from 4 states and territories, without one location accounting for a clearly higher number of reports. Complaints were most commonly associated with Billing, accounting for 2 complaints.
This date falls within a government shutdown period from 1 October 2025 to 12 November 2025. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 4
- States & territories reporting
- 4
- Most common issue
- Billing (2)
Where the complaints came from
Across 4 cities in 4 states and territories, a total of 4 complaints were recorded on 28 October 2025. Given the low volume of complaints recorded on this date, further analysis of their geographic distribution is not provided.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| Alabama | 1 | 25.0% |
| California | 1 | 25.0% |
| Georgia | 1 | 25.0% |
| Pennsylvania | 1 | 25.0% |
What the complaints were about
The complaints recorded on this date fell into 2 different complaint categories. The largest number of complaints fell within Phone, which accounted for 3 reports. Only two complaint categories were represented in the reports recorded on this date.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 3 | 75.0% |
| Accessibility | 1 | 25.0% |
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.