FCC Consumer Complaints – 6 June 2026
Introduction
On Saturday, 6 June 2026, 602 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume fell from 1180 complaints the day before. Complaints were reported across 51 states and territories, with California slightly ahead of the other locations. Complaints relating to Billing were marginally higher than for other issue types.
Key statistics
- Total complaints
- 602
- States & territories reporting
- 51
- Most common issue
- Billing (188)
- Most reported state/territory
- California (80)
Where the complaints came from
Across 432 cities in 51 states and territories, a total of 602 complaints were recorded on 6 June 2026. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 80 | 13.3% |
| Texas | 69 | 11.5% |
| Florida | 50 | 8.3% |
| New York | 34 | 5.6% |
| Georgia | 26 | 4.3% |
| Pennsylvania | 22 | 3.7% |
| Colorado | 18 | 3.0% |
| Michigan | 17 | 2.8% |
| North Carolina | 16 | 2.7% |
| Ohio | 16 | 2.7% |
| Other states and territories | 254 | 42.2% |
What the complaints were about
A total of 5 complaint categories were represented in the complaints recorded on this date. Phone was the most reported category, with 424 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 424 | 70.4% |
| Internet | 142 | 23.6% |
| TV | 21 | 3.5% |
| Radio | 10 | 1.7% |
| Emergency | 5 | 0.8% |
Phone complaints
424 complaints were recorded in this category, representing 70.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 151 | 35.6% |
| Billing | 120 | 28.3% |
| Equipment | 56 | 13.2% |
| Number Portability (keeping your number if you change providers) | 27 | 6.4% |
| Cramming (unauthorized charges on your phone bill) | 24 | 5.7% |
| Availability (including rural call completion) | 23 | 5.4% |
| Privacy | 8 | 1.9% |
| Interference (including signal jammers) | 6 | 1.4% |
| Rural Call Completion | 4 | 0.9% |
| Slamming (change of your carrier without permission) | 4 | 0.9% |
| Junk Faxes | 1 | 0.2% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Number Portability (keeping your number if you change providers).
Internet complaints
142 complaints were recorded in this category, representing 23.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 60 | 42.3% |
| Availability | 30 | 21.1% |
| Speed | 18 | 12.7% |
| Interference | 16 | 11.3% |
| Equipment | 14 | 9.9% |
| Privacy | 4 | 2.8% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.