FCC Consumer Complaints – 11 June 2026
Introduction
On 11 June 2026, 1391 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this represented an increase from the 1299 complaints recorded the day before. Reports were received from 52 states and territories, with California recording slightly more complaints than other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1391
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (554)
- Most reported state/territory
- California (179)
Where the complaints came from
The 1391 complaints recorded on 11 June 2026 were submitted from 858 cities across 52 states and territories. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 179 | 12.9% |
| Texas | 125 | 9.0% |
| Florida | 113 | 8.1% |
| New York | 68 | 4.9% |
| Colorado | 64 | 4.6% |
| North Carolina | 52 | 3.7% |
| Pennsylvania | 47 | 3.4% |
| Ohio | 46 | 3.3% |
| Georgia | 43 | 3.1% |
| New Jersey | 42 | 3.0% |
| Other states and territories | 612 | 44.0% |
Location highlight
California had the widest distribution of complaints, with reports originating from 113 different cities.
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. The largest number of complaints fell within Phone, which accounted for 1062 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1062 | 76.3% |
| Internet | 266 | 19.1% |
| TV | 38 | 2.7% |
| Radio | 14 | 1.0% |
| Emergency | 8 | 0.6% |
| Accessibility | 2 | 0.1% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
1062 complaints were recorded in this category, representing 76.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 554 | 52.2% |
| Billing | 252 | 23.7% |
| Equipment | 83 | 7.8% |
| Availability (including rural call completion) | 66 | 6.2% |
| Number Portability (keeping your number if you change providers) | 44 | 4.1% |
| Cramming (unauthorized charges on your phone bill) | 23 | 2.2% |
| Privacy | 15 | 1.4% |
| Interference (including signal jammers) | 13 | 1.2% |
| Slamming (change of your carrier without permission) | 6 | 0.6% |
| Junk Faxes | 3 | 0.3% |
| Rural Call Completion | 1 | 0.1% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
266 complaints were recorded in this category, representing 19.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 109 | 41.0% |
| Availability | 52 | 19.5% |
| Interference | 40 | 15.0% |
| Equipment | 37 | 13.9% |
| Speed | 21 | 7.9% |
| Privacy | 7 | 2.6% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
38 complaints were recorded in this category, representing 2.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 14 | 36.8% |
| Equipment | 6 | 15.8% |
| Availability | 5 | 13.2% |
| Interference | 4 | 10.5% |
| Indecency | 3 | 7.9% |
| Loud Commercials | 3 | 7.9% |
| Privacy | 1 | 2.6% |
Complaints in this category covered a range of issues, including Billing, Equipment and Availability.
Unwanted calls
There were 554 complaints relating to unwanted calls on this date, representing 39.8% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (309) 301-1881 | 16 | 2.9% |
| (844) 515-1634 | 6 | 1.1% |
| (888) 269-2516 | 5 | 0.9% |
| (833) 662-5740 | 4 | 0.7% |
| (866) 398-3753 | 3 | 0.5% |
| (309) 300-1857 | 2 | 0.4% |
| (309) 301-1140 | 2 | 0.4% |
| (309) 301-1798 | 2 | 0.4% |
| (330) 362-9603 | 2 | 0.4% |
| (717) 204-4746 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (309) 301-1881 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.