FCC Consumer Complaints – 13 June 2026
Introduction
The Federal Communications Commission recorded 682 consumer complaints on Saturday, 13 June 2026 relating to telecommunications services, complaint volume fell from 1273 complaints the day before. The complaints came from 51 states and territories, with California reporting a modestly higher count than the other locations. Billing was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 682
- States & territories reporting
- 51
- Most common issue
- Billing (192)
- Most reported state/territory
- California (89)
Where the complaints came from
The 682 complaints recorded on 13 June 2026 were submitted from 475 cities across 51 states and territories. Activity was spread across states and territories, with no single location accounting for a substantial share of complaints. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 89 | 13.0% |
| Florida | 68 | 10.0% |
| Texas | 60 | 8.8% |
| Kentucky | 39 | 5.7% |
| North Carolina | 36 | 5.3% |
| New York | 26 | 3.8% |
| Tennessee | 26 | 3.8% |
| Illinois | 24 | 3.5% |
| Pennsylvania | 23 | 3.4% |
| Missouri | 22 | 3.2% |
| Other states and territories | 269 | 39.4% |
Location highlight
California had the widest distribution of complaints, with reports originating from 65 different cities.
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone was the most reported category, with 475 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 475 | 69.6% |
| Internet | 173 | 25.4% |
| TV | 21 | 3.1% |
| Accessibility | 5 | 0.7% |
| Radio | 4 | 0.6% |
| Emergency | 2 | 0.3% |
| Request for Dispute Assistance | 2 | 0.3% |
Phone complaints
475 complaints were recorded in this category, representing 69.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 172 | 36.2% |
| Billing | 125 | 26.3% |
| Availability (including rural call completion) | 73 | 15.4% |
| Equipment | 36 | 7.6% |
| Cramming (unauthorized charges on your phone bill) | 22 | 4.6% |
| Number Portability (keeping your number if you change providers) | 22 | 4.6% |
| Interference (including signal jammers) | 11 | 2.3% |
| Privacy | 8 | 1.7% |
| Slamming (change of your carrier without permission) | 5 | 1.1% |
| Rural Call Completion | 1 | 0.2% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
173 complaints were recorded in this category, representing 25.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 62 | 35.8% |
| Availability | 40 | 23.1% |
| Interference | 29 | 16.8% |
| Equipment | 18 | 10.4% |
| Privacy | 13 | 7.5% |
| Speed | 11 | 6.4% |
Complaints in this category covered a range of issues, including Billing, Availability and Interference.
Unwanted calls
172 complaints relating to unwanted calls were recorded on this date, accounting for 25.2% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (309) 312-9159 | 6 | 3.5% |
| (309) 312-9326 | 3 | 1.7% |
| (279) 759-9764 | 2 | 1.2% |
| (512) 996-7408 | 2 | 1.2% |
| (844) 696-4940 | 2 | 1.2% |
| (855) 580-2679 | 2 | 1.2% |
| (866) 771-6686 | 2 | 1.2% |
| (888) 905-0296 | 2 | 1.2% |
| (888) 905-1576 | 2 | 1.2% |
| (202) 500-8145 | 1 | 0.6% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice accounted for the largest share of unwanted call complaints by call type.
- (309) 312-9159 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.