FCC Consumer Complaints – 16 June 2026
Introduction
On Tuesday, 16 June 2026, the Federal Communications Commission recorded 1355 consumer complaints relating to telecommunications services, this represented an increase from the 1157 complaints recorded the previous day. Complaints were reported across 51 states and territories, with Texas slightly ahead of the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1355
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (489)
- Most reported state/territory
- Texas (145)
Where the complaints came from
Across 886 cities in 51 states and territories, a total of 1355 complaints were recorded on 16 June 2026. Complaint reports were spread across multiple states and territories, without any one location accounting for a large share. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| Texas | 145 | 10.7% |
| California | 137 | 10.1% |
| Florida | 124 | 9.2% |
| New York | 73 | 5.4% |
| Georgia | 70 | 5.2% |
| Pennsylvania | 63 | 4.6% |
| New Jersey | 55 | 4.1% |
| Illinois | 45 | 3.3% |
| Colorado | 43 | 3.2% |
| Michigan | 40 | 3.0% |
| Other states and territories | 559 | 41.3% |
Location highlight
Complaints in California were reported across 100 cities, the widest spread observed on this date.
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. The largest number of complaints fell within Phone, which accounted for 1046 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1046 | 77.2% |
| Internet | 234 | 17.3% |
| TV | 51 | 3.8% |
| Radio | 19 | 1.4% |
| Emergency | 4 | 0.3% |
| Accessibility | 1 | 0.1% |
Phone complaints
1046 complaints were recorded in this category, representing 77.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 489 | 46.7% |
| Billing | 280 | 26.8% |
| Equipment | 86 | 8.2% |
| Availability (including rural call completion) | 71 | 6.8% |
| Number Portability (keeping your number if you change providers) | 52 | 5.0% |
| Cramming (unauthorized charges on your phone bill) | 28 | 2.7% |
| Interference (including signal jammers) | 15 | 1.4% |
| Privacy | 15 | 1.4% |
| Junk Faxes | 4 | 0.4% |
| Slamming (change of your carrier without permission) | 3 | 0.3% |
| Rural Call Completion | 2 | 0.2% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
234 complaints were recorded in this category, representing 17.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 114 | 48.7% |
| Availability | 35 | 15.0% |
| Equipment | 34 | 14.5% |
| Speed | 23 | 9.8% |
| Interference | 17 | 7.3% |
| Privacy | 11 | 4.7% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
51 complaints were recorded in this category, representing 3.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 19 | 37.3% |
| Availability | 10 | 19.6% |
| Loud Commercials | 9 | 17.6% |
| Interference | 5 | 9.8% |
| Indecency | 4 | 7.8% |
| Privacy | 2 | 3.9% |
| Equipment | 1 | 2.0% |
A broad mix of issues was reported in this category, with Billing, Availability and Loud Commercials among the most common.
Unwanted calls
A total of 489 complaints relating to unwanted calls were recorded on this date, representing 36.1% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 662-5740 | 12 | 2.5% |
| (309) 312-9603 | 7 | 1.4% |
| (844) 515-1570 | 6 | 1.2% |
| (866) 771-4881 | 5 | 1.0% |
| (309) 312-9736 | 4 | 0.8% |
| (888) 905-1778 | 4 | 0.8% |
| (866) 771-5056 | 3 | 0.6% |
| (866) 771-6703 | 3 | 0.6% |
| (877) 578-2425 | 3 | 0.6% |
| (309) 312-9326 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 662-5740 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.