FCC Consumer Complaints – 18 June 2026
Introduction
On Thursday, 18 June 2026, 1318 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this represented a decline from the 1341 complaints recorded the day before. Complaints were reported across 48 states and territories, with California slightly ahead of the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1318
- States & territories reporting
- 48
- Most common issue
- Unwanted Calls (540)
- Most reported state/territory
- California (143)
Where the complaints came from
On 18 June 2026, the 1318 complaints recorded by the Federal Communications Commission were reported from 833 cities across 48 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 143 | 10.8% |
| Florida | 117 | 8.9% |
| Texas | 114 | 8.6% |
| Michigan | 56 | 4.2% |
| New York | 56 | 4.2% |
| Pennsylvania | 56 | 4.2% |
| Illinois | 54 | 4.1% |
| Virginia | 46 | 3.5% |
| Georgia | 45 | 3.4% |
| Colorado | 41 | 3.1% |
| Other states and territories | 590 | 44.8% |
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. The largest number of complaints fell within Phone, which accounted for 1033 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1033 | 78.4% |
| Internet | 214 | 16.2% |
| TV | 39 | 3.0% |
| Radio | 18 | 1.4% |
| Emergency | 6 | 0.5% |
| Accessibility | 5 | 0.4% |
| Request for Dispute Assistance | 3 | 0.2% |
Phone complaints
1033 complaints were recorded in this category, representing 78.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 540 | 52.3% |
| Billing | 244 | 23.6% |
| Equipment | 86 | 8.3% |
| Availability (including rural call completion) | 69 | 6.7% |
| Number Portability (keeping your number if you change providers) | 37 | 3.6% |
| Cramming (unauthorized charges on your phone bill) | 22 | 2.1% |
| Privacy | 13 | 1.3% |
| Interference (including signal jammers) | 9 | 0.9% |
| Junk Faxes | 5 | 0.5% |
| Slamming (change of your carrier without permission) | 5 | 0.5% |
| Rural Call Completion | 3 | 0.3% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
214 complaints were recorded in this category, representing 16.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 93 | 43.5% |
| Availability | 39 | 18.2% |
| Equipment | 25 | 11.7% |
| Speed | 23 | 10.7% |
| Interference | 22 | 10.3% |
| Privacy | 12 | 5.6% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
39 complaints were recorded in this category, representing 3.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 9 | 23.1% |
| Indecency | 8 | 20.5% |
| Availability | 7 | 17.9% |
| Loud Commercials | 6 | 15.4% |
| Privacy | 4 | 10.3% |
| Equipment | 2 | 5.1% |
| Interference | 2 | 5.1% |
A broad mix of issues was reported in this category, with Billing, Indecency and Availability among the most common.
Unwanted calls
A total of 540 complaints relating to unwanted calls were recorded on this date, representing 41% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (321) 395-8276 | 7 | 1.3% |
| (833) 662-5740 | 5 | 0.9% |
| (833) 662-5853 | 5 | 0.9% |
| (866) 771-4881 | 5 | 0.9% |
| (309) 312-9603 | 3 | 0.6% |
| (309) 312-9912 | 3 | 0.6% |
| (888) 912-1340 | 3 | 0.6% |
| (321) 395-8217 | 2 | 0.4% |
| (541) 838-6308 | 2 | 0.4% |
| (771) 247-9546 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (321) 395-8276 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.