FCC Consumer Complaints – 24 June 2026
Introduction
A total of 1386 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Wednesday, 24 June 2026, complaint volume fell from 1491 complaints the previous day. Complaints were reported across 52 states and territories, with California slightly ahead of the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1386
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (545)
- Most reported state/territory
- California (138)
Where the complaints came from
A total of 1386 complaints were recorded on 24 June 2026, with reports originating from 855 cities in 52 states and territories. Complaint activity was widely distributed across states and territories, with no single location accounting for a notable share of reports. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 138 | 10.0% |
| Florida | 130 | 9.4% |
| Texas | 116 | 8.4% |
| New York | 91 | 6.6% |
| Pennsylvania | 70 | 5.1% |
| Colorado | 61 | 4.4% |
| Virginia | 55 | 4.0% |
| Georgia | 46 | 3.3% |
| Illinois | 46 | 3.3% |
| North Carolina | 40 | 2.9% |
| Other states and territories | 592 | 42.7% |
What the complaints were about
The complaints recorded on this date fell into 6 different complaint categories. The largest number of complaints fell within Phone, which accounted for 1029 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1029 | 74.2% |
| Internet | 219 | 15.8% |
| TV | 109 | 7.9% |
| Radio | 14 | 1.0% |
| Emergency | 8 | 0.6% |
| Accessibility | 7 | 0.5% |
Phone complaints
1029 complaints were recorded in this category, representing 74.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 545 | 53.0% |
| Billing | 246 | 23.9% |
| Equipment | 80 | 7.8% |
| Availability (including rural call completion) | 52 | 5.1% |
| Number Portability (keeping your number if you change providers) | 43 | 4.2% |
| Cramming (unauthorized charges on your phone bill) | 24 | 2.3% |
| Privacy | 17 | 1.7% |
| Junk Faxes | 8 | 0.8% |
| Interference (including signal jammers) | 7 | 0.7% |
| Rural Call Completion | 3 | 0.3% |
| Slamming (change of your carrier without permission) | 3 | 0.3% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
219 complaints were recorded in this category, representing 15.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 92 | 42.0% |
| Interference | 36 | 16.4% |
| Availability | 34 | 15.5% |
| Equipment | 31 | 14.2% |
| Speed | 15 | 6.8% |
| Privacy | 11 | 5.0% |
Billing was the most commonly reported issue in this category, while other issues occurred less frequently.
TV complaints
109 complaints were recorded in this category, representing 7.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 42 | 38.5% |
| Indecency | 21 | 19.3% |
| Billing | 20 | 18.3% |
| Interference | 10 | 9.2% |
| Equipment | 8 | 7.3% |
| Loud Commercials | 5 | 4.6% |
| Privacy | 3 | 2.8% |
A broad mix of issues was reported in this category, with Availability, Indecency and Billing among the most common.
Unwanted calls
There were 545 complaints relating to unwanted calls on this date, representing 39.3% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (844) 515-1257 | 12 | 2.2% |
| (855) 357-2287 | 8 | 1.5% |
| (866) 771-4945 | 4 | 0.7% |
| (866) 771-5962 | 4 | 0.7% |
| (877) 578-2269 | 4 | 0.7% |
| (321) 395-8877 | 3 | 0.6% |
| (817) 345-6624 | 3 | 0.6% |
| (866) 992-0885 | 3 | 0.6% |
| (319) 395-0035 | 2 | 0.4% |
| (843) 932-6341 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (844) 515-1257 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.