FCC Consumer Complaints – 22 January 2019
Introduction
A total of 4 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 22 January 2019, complaint volume fell from 8 complaints the previous day. The complaints came from 4 states and territories, without one location accounting for a clearly higher number of reports. The largest number of complaints related to Billing, with 2 complaints.
This date falls within a government shutdown period from 22 December 2018 to 25 January 2019. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 4
- States & territories reporting
- 4
- Most common issue
- Billing (2)
Where the complaints came from
The 4 complaints recorded on 22 January 2019 originated from 4 cities across 4 states and territories. Given the low volume of complaints recorded on this date, further analysis of their geographic distribution is not provided.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| Connecticut | 1 | 25.0% |
| Illinois | 1 | 25.0% |
| Ohio | 1 | 25.0% |
| Washington | 1 | 25.0% |
What the complaints were about
The complaints recorded on this date were spread across 2 complaint categories. Internet accounted for the largest share, with 2 complaints. Only two complaint categories were represented in the reports recorded on this date.
| Complaint category | Complaints | Share |
|---|---|---|
| Internet | 2 | 50.0% |
| Phone | 2 | 50.0% |
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.