FCC Consumer Complaints – 3 October 2025
Introduction
On Friday, 3 October 2025, 12 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume fell from 16 complaints the day before. Reports were received from 9 states and territories, with California recording slightly more complaints than other locations. Availability was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 1 October 2025 to 12 November 2025. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 12
- States & territories reporting
- 9
- Most common issue
- Availability (3)
- Most reported state/territory
- California (3)
Where the complaints came from
The 12 complaints recorded on 3 October 2025 were submitted from 12 cities across 9 states and territories. Given the low volume of complaints recorded on this date, further analysis of their geographic distribution is not provided.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 3 | 25.0% |
| New York | 2 | 16.7% |
| Florida | 1 | 8.3% |
| Indiana | 1 | 8.3% |
| Missouri | 1 | 8.3% |
| North Carolina | 1 | 8.3% |
| New Jersey | 1 | 8.3% |
| Texas | 1 | 8.3% |
| Wyoming | 1 | 8.3% |
What the complaints were about
A total of 3 complaint categories were represented in the complaints recorded on this date. The largest number of complaints fell within Phone, which accounted for 5 reports. This was followed by Internet, which accounted for 4 complaints.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 5 | 41.7% |
| Internet | 4 | 33.3% |
| Emergency | 3 | 25.0% |
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.