FCC Consumer Complaints – 20 October 2025
Introduction
The Federal Communications Commission recorded 6 consumer complaints on Monday, 20 October 2025 relating to telecommunications services, this represented a decline from the 7 complaints recorded the day before. Reports were received from 4 states and territories, with California accounting for the largest number of submissions at 3 complaints. Reports covered a range of issue types, with no single category dominating.
This date falls within a government shutdown period from 1 October 2025 to 12 November 2025. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 6
- States & territories reporting
- 4
- Most reported state/territory
- California (3)
Where the complaints came from
Across 6 cities in 4 states and territories, a total of 6 complaints were recorded on 20 October 2025. Due to the relatively low number of complaints recorded on this date, detailed analysis of their geographic distribution is not presented.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 3 | 50.0% |
| Idaho | 1 | 16.7% |
| North Carolina | 1 | 16.7% |
| Virginia | 1 | 16.7% |
What the complaints were about
A total of 3 complaint categories were represented in the complaints recorded on this date. Phone accounted for the largest share, with 4 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 4 | 66.7% |
| Internet | 1 | 16.7% |
| TV | 1 | 16.7% |
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.