FCC Consumer Complaints – 21 October 2025
Introduction
On 21 October 2025, 15 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume increased from 6 complaints the previous day. Reports were received from 10 states and territories, with complaints distributed across multiple locations with similar counts. No single issue type accounted for a clearly higher number of complaints.
This date falls within a government shutdown period from 1 October 2025 to 12 November 2025. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 15
- States & territories reporting
- 10
Where the complaints came from
The 15 complaints recorded on 21 October 2025 originated from 12 cities across 10 states and territories. Due to the relatively low number of complaints recorded on this date, detailed analysis of their geographic distribution is not presented.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| Oklahoma | 3 | 20.0% |
| Texas | 3 | 20.0% |
| Ohio | 2 | 13.3% |
| California | 1 | 6.7% |
| Georgia | 1 | 6.7% |
| Indiana | 1 | 6.7% |
| Louisiana | 1 | 6.7% |
| New Jersey | 1 | 6.7% |
| New York | 1 | 6.7% |
| Oregon | 1 | 6.7% |
What the complaints were about
The complaints recorded on this date fell into 4 different complaint categories. Phone was the most reported category, with 8 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 8 | 53.3% |
| Internet | 4 | 26.7% |
| Emergency | 2 | 13.3% |
| TV | 1 | 6.7% |
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.