FCC Consumer Complaints – 24 October 2025
Introduction
On Friday, 24 October 2025, the Federal Communications Commission recorded 16 consumer complaints relating to telecommunications services, complaint volume increased from 12 complaints the day before. Reports were received from 9 states and territories, with Florida recording slightly more complaints than other locations. Billing was the most frequently reported issue, with 6 complaints recorded.
This date falls within a government shutdown period from 1 October 2025 to 12 November 2025. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 16
- States & territories reporting
- 9
- Most common issue
- Billing (6)
- Most reported state/territory
- Florida (5)
Where the complaints came from
The 16 complaints recorded on 24 October 2025 were submitted from 11 cities across 9 states and territories. Given the low volume of complaints recorded on this date, further analysis of their geographic distribution is not provided.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| Florida | 5 | 31.3% |
| Massachusetts | 3 | 18.8% |
| California | 2 | 12.5% |
| Connecticut | 1 | 6.3% |
| Michigan | 1 | 6.3% |
| Montana | 1 | 6.3% |
| North Carolina | 1 | 6.3% |
| Rhode Island | 1 | 6.3% |
| Wisconsin | 1 | 6.3% |
What the complaints were about
Complaints recorded on this date related to 4 different complaint categories. The largest number of complaints fell within Phone, which accounted for 10 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 10 | 62.5% |
| Internet | 3 | 18.8% |
| Emergency | 2 | 12.5% |
| Accessibility | 1 | 6.3% |
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.