FCC Consumer Complaints – 25 October 2025
Introduction
A total of 8 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Saturday, 25 October 2025, this represented a decline from the 16 complaints recorded the day before. Reports were received from 7 states and territories, with Michigan accounting for the largest number of submissions at 2 complaints. The largest number of complaints related to Billing, with 4 complaints.
This date falls within a government shutdown period from 1 October 2025 to 12 November 2025. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 8
- States & territories reporting
- 7
- Most common issue
- Billing (4)
- Most reported state/territory
- Michigan (2)
Where the complaints came from
Across 8 cities in 7 states and territories, a total of 8 complaints were recorded on 25 October 2025. Given the low volume of complaints recorded on this date, further analysis of their geographic distribution is not provided.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| Michigan | 2 | 25.0% |
| Arizona | 1 | 12.5% |
| California | 1 | 12.5% |
| Illinois | 1 | 12.5% |
| New Mexico | 1 | 12.5% |
| Nevada | 1 | 12.5% |
| Texas | 1 | 12.5% |
What the complaints were about
A total of 3 complaint categories were represented in the complaints recorded on this date. The largest number of complaints fell within Phone, which accounted for 5 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 5 | 62.5% |
| Internet | 2 | 25.0% |
| Emergency | 1 | 12.5% |
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.