FCC Consumer Complaints – 22 March 2026
Introduction
On 22 March 2026, the Federal Communications Commission recorded 453 consumer complaints relating to telecommunications services, complaint volume fell from 570 complaints the previous day. The complaints came from 49 states and territories, with California reporting a modestly higher count than the other locations. Complaints relating to Billing were marginally higher than for other issue types.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 453
- States & territories reporting
- 49
- Most common issue
- Billing (134)
- Most reported state/territory
- California (61)
Where the complaints came from
Across 345 cities in 49 states and territories, a total of 453 complaints were recorded on 22 March 2026. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 61 | 13.5% |
| Florida | 41 | 9.1% |
| New York | 35 | 7.7% |
| Texas | 33 | 7.3% |
| Georgia | 19 | 4.2% |
| Pennsylvania | 17 | 3.8% |
| Colorado | 14 | 3.1% |
| Maryland | 14 | 3.1% |
| New Jersey | 14 | 3.1% |
| West Virginia | 13 | 2.9% |
| Other states and territories | 192 | 42.4% |
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. Phone was the most reported category, with 289 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 289 | 63.8% |
| Internet | 101 | 22.3% |
| TV | 39 | 8.6% |
| Emergency | 10 | 2.2% |
| Radio | 8 | 1.8% |
| Accessibility | 5 | 1.1% |
| Request for Dispute Assistance | 1 | 0.2% |
Phone complaints
289 complaints were recorded in this category, representing 63.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 93 | 32.2% |
| Unwanted Calls | 81 | 28.0% |
| Availability (including rural call completion) | 43 | 14.9% |
| Equipment | 35 | 12.1% |
| Number Portability (keeping your number if you change providers) | 16 | 5.5% |
| Cramming (unauthorized charges on your phone bill) | 8 | 2.8% |
| Interference (including signal jammers) | 6 | 2.1% |
| Privacy | 6 | 2.1% |
| Slamming (change of your carrier without permission) | 1 | 0.3% |
Billing and Unwanted Calls were the main issues reported in this category, while other issues were less common.
Internet complaints
101 complaints were recorded in this category, representing 22.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 40 | 39.6% |
| Billing | 37 | 36.6% |
| Speed | 15 | 14.9% |
| Interference | 6 | 5.9% |
| Equipment | 3 | 3.0% |
Availability and Billing were the main issues reported in this category, while other issues were less common.
TV complaints
39 complaints were recorded in this category, representing 8.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 23 | 59.0% |
| Billing | 4 | 10.3% |
| Equipment | 3 | 7.7% |
| Interference | 3 | 7.7% |
| Loud Commercials | 3 | 7.7% |
| Indecency | 1 | 2.6% |
| Privacy | 1 | 2.6% |
Availability and Billing were the main issues reported in this category, while other issues were less common.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.