FCC Consumer Complaints – 15 May 2026
Introduction
A total of 1122 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 15 May 2026, complaint volume fell from 1219 complaints the previous day. The complaints came from 50 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1122
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (451)
- Most reported state/territory
- California (160)
Where the complaints came from
Across 715 cities in 50 states and territories, a total of 1122 complaints were recorded on 15 May 2026. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 160 | 14.3% |
| Florida | 114 | 10.2% |
| Texas | 84 | 7.5% |
| New York | 69 | 6.1% |
| Colorado | 43 | 3.8% |
| Georgia | 42 | 3.7% |
| Illinois | 40 | 3.6% |
| North Carolina | 40 | 3.6% |
| Pennsylvania | 39 | 3.5% |
| Ohio | 34 | 3.0% |
| Other states and territories | 457 | 40.7% |
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. The largest number of complaints fell within Phone, which accounted for 881 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 881 | 78.5% |
| Internet | 192 | 17.1% |
| TV | 27 | 2.4% |
| Radio | 10 | 0.9% |
| Emergency | 9 | 0.8% |
| Accessibility | 3 | 0.3% |
Phone complaints
881 complaints were recorded in this category, representing 78.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 451 | 51.2% |
| Billing | 219 | 24.9% |
| Equipment | 66 | 7.5% |
| Availability (including rural call completion) | 51 | 5.8% |
| Number Portability (keeping your number if you change providers) | 33 | 3.7% |
| Cramming (unauthorized charges on your phone bill) | 19 | 2.2% |
| Privacy | 15 | 1.7% |
| Interference (including signal jammers) | 11 | 1.2% |
| Junk Faxes | 9 | 1.0% |
| Slamming (change of your carrier without permission) | 7 | 0.8% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
192 complaints were recorded in this category, representing 17.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 87 | 45.3% |
| Availability | 36 | 18.8% |
| Interference | 30 | 15.6% |
| Equipment | 22 | 11.5% |
| Speed | 10 | 5.2% |
| Privacy | 7 | 3.6% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
A total of 451 complaints relating to unwanted calls were recorded on this date, representing 40.2% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (855) 357-2205 | 9 | 2.0% |
| (217) 394-8789 | 8 | 1.8% |
| (844) 502-3144 | 5 | 1.1% |
| (877) 578-1953 | 5 | 1.1% |
| (321) 499-1896 | 4 | 0.9% |
| (866) 771-5848 | 4 | 0.9% |
| (866) 771-6802 | 3 | 0.7% |
| (217) 283-1845 | 2 | 0.4% |
| (217) 283-1942 | 2 | 0.4% |
| (321) 499-1777 | 2 | 0.4% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (855) 357-2205 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.