FCC Consumer Complaints – 22 May 2026
Introduction
The Federal Communications Commission recorded 1126 consumer complaints on Friday, 22 May 2026 relating to telecommunications services, this represented a decline from the 1202 complaints recorded the day before. The complaints came from 51 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1126
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (409)
- Most reported state/territory
- California (119)
Where the complaints came from
The 1126 complaints recorded on 22 May 2026 originated from 729 cities across 51 states and territories. Complaint reports were spread across multiple states and territories, without any one location accounting for a large share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 119 | 10.6% |
| Texas | 110 | 9.8% |
| Florida | 97 | 8.6% |
| New York | 60 | 5.3% |
| Illinois | 48 | 4.3% |
| North Carolina | 43 | 3.8% |
| Maryland | 41 | 3.6% |
| Colorado | 39 | 3.5% |
| Georgia | 38 | 3.4% |
| Pennsylvania | 38 | 3.4% |
| Other states and territories | 493 | 43.8% |
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. The largest number of complaints fell within Phone, which accounted for 855 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 855 | 75.9% |
| Internet | 207 | 18.4% |
| TV | 38 | 3.4% |
| Emergency | 11 | 1.0% |
| Radio | 11 | 1.0% |
| Accessibility | 3 | 0.3% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
855 complaints were recorded in this category, representing 75.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 409 | 47.8% |
| Billing | 208 | 24.3% |
| Availability (including rural call completion) | 71 | 8.3% |
| Equipment | 69 | 8.1% |
| Number Portability (keeping your number if you change providers) | 31 | 3.6% |
| Interference (including signal jammers) | 23 | 2.7% |
| Cramming (unauthorized charges on your phone bill) | 19 | 2.2% |
| Privacy | 13 | 1.5% |
| Junk Faxes | 4 | 0.5% |
| Slamming (change of your carrier without permission) | 4 | 0.5% |
| Rural Call Completion | 3 | 0.4% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
207 complaints were recorded in this category, representing 18.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 98 | 47.3% |
| Availability | 39 | 18.8% |
| Equipment | 25 | 12.1% |
| Interference | 22 | 10.6% |
| Speed | 17 | 8.2% |
| Privacy | 6 | 2.9% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
38 complaints were recorded in this category, representing 3.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 15 | 39.5% |
| Availability | 7 | 18.4% |
| Indecency | 5 | 13.2% |
| Interference | 4 | 10.5% |
| Loud Commercials | 4 | 10.5% |
| Equipment | 2 | 5.3% |
| Privacy | 1 | 2.6% |
Complaints in this category covered a range of issues, including Billing, Availability and Indecency.
Unwanted calls
A total of 409 complaints relating to unwanted calls were recorded on this date, representing 36.3% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (217) 834-9685 | 9 | 2.2% |
| (833) 893-0544 | 7 | 1.7% |
| (833) 662-5764 | 6 | 1.5% |
| (877) 578-1940 | 5 | 1.2% |
| (855) 580-2332 | 3 | 0.7% |
| (202) 989-0422 | 2 | 0.5% |
| (844) 502-3202 | 2 | 0.5% |
| (877) 350-1605 | 2 | 0.5% |
| (877) 578-3606 | 2 | 0.5% |
| (877) 961-0088 | 2 | 0.5% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (217) 834-9685 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.