FCC Consumer Complaints – 1 June 2026
Introduction
On 1 June 2026, 1135 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this was higher than the 450 complaints recorded the day before. Reports were received from 50 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1135
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (395)
- Most reported state/territory
- California (122)
Where the complaints came from
The 1135 complaints recorded on 1 June 2026 originated from 757 cities across 50 states and territories. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 122 | 10.7% |
| Florida | 97 | 8.5% |
| Texas | 96 | 8.5% |
| New York | 60 | 5.3% |
| Illinois | 48 | 4.2% |
| Pennsylvania | 48 | 4.2% |
| Colorado | 47 | 4.1% |
| Maryland | 43 | 3.8% |
| Tennessee | 38 | 3.3% |
| Arizona | 36 | 3.2% |
| Other states and territories | 500 | 44.1% |
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. Phone was the most reported category, with 881 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 881 | 77.6% |
| Internet | 202 | 17.8% |
| TV | 30 | 2.6% |
| Radio | 15 | 1.3% |
| Emergency | 4 | 0.4% |
| Accessibility | 2 | 0.2% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
881 complaints were recorded in this category, representing 77.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 395 | 44.8% |
| Billing | 231 | 26.2% |
| Equipment | 68 | 7.7% |
| Availability (including rural call completion) | 65 | 7.4% |
| Number Portability (keeping your number if you change providers) | 48 | 5.4% |
| Cramming (unauthorized charges on your phone bill) | 24 | 2.7% |
| Interference (including signal jammers) | 17 | 1.9% |
| Privacy | 12 | 1.4% |
| Slamming (change of your carrier without permission) | 10 | 1.1% |
| Junk Faxes | 8 | 0.9% |
| Rural Call Completion | 1 | 0.1% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
202 complaints were recorded in this category, representing 17.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 87 | 43.1% |
| Availability | 53 | 26.2% |
| Interference | 24 | 11.9% |
| Equipment | 22 | 10.9% |
| Speed | 10 | 5.0% |
| Privacy | 6 | 3.0% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
30 complaints were recorded in this category, representing 2.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 16 | 53.3% |
| Availability | 4 | 13.3% |
| Equipment | 3 | 10.0% |
| Loud Commercials | 3 | 10.0% |
| Indecency | 2 | 6.7% |
| Interference | 2 | 6.7% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
There were 395 complaints relating to unwanted calls on this date, representing 34.8% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (217) 863-7454 | 11 | 2.8% |
| (855) 357-2005 | 6 | 1.5% |
| (866) 771-5928 | 4 | 1.0% |
| (217) 834-9977 | 3 | 0.8% |
| (866) 666-1167 | 3 | 0.8% |
| (877) 578-1736 | 3 | 0.8% |
| (877) 578-3606 | 3 | 0.8% |
| (208) 435-1742 | 2 | 0.5% |
| (771) 212-9320 | 2 | 0.5% |
| (832) 217-3800 | 2 | 0.5% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (217) 863-7454 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.