FCC Consumer Complaints – 21 June 2026
Introduction
On Sunday, 21 June 2026, the Federal Communications Commission recorded 444 consumer complaints relating to telecommunications services, complaint volume fell from 691 complaints the day before. Reports were received from 46 states and territories, with California recording slightly more complaints than other locations. Complaints relating to Billing were marginally higher than for other issue types.
Key statistics
- Total complaints
- 444
- States & territories reporting
- 46
- Most common issue
- Billing (133)
- Most reported state/territory
- California (49)
Where the complaints came from
On 21 June 2026, the 444 complaints recorded by the Federal Communications Commission were reported from 325 cities across 46 states and territories. Activity was spread across states and territories, with no single location accounting for a substantial share of complaints. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 49 | 11.0% |
| Florida | 41 | 9.2% |
| Texas | 39 | 8.8% |
| North Carolina | 38 | 8.6% |
| New York | 36 | 8.1% |
| Ohio | 22 | 5.0% |
| New Jersey | 18 | 4.1% |
| Pennsylvania | 14 | 3.2% |
| Colorado | 13 | 2.9% |
| Georgia | 13 | 2.9% |
| Other states and territories | 161 | 36.3% |
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. Phone was the most reported category, with 271 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 271 | 61.0% |
| Internet | 125 | 28.2% |
| TV | 30 | 6.8% |
| Radio | 13 | 2.9% |
| Emergency | 4 | 0.9% |
| Request for Dispute Assistance | 1 | 0.2% |
Phone complaints
271 complaints were recorded in this category, representing 61.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 88 | 32.5% |
| Unwanted Calls | 84 | 31.0% |
| Equipment | 36 | 13.3% |
| Availability (including rural call completion) | 23 | 8.5% |
| Number Portability (keeping your number if you change providers) | 20 | 7.4% |
| Cramming (unauthorized charges on your phone bill) | 9 | 3.3% |
| Interference (including signal jammers) | 4 | 1.5% |
| Privacy | 4 | 1.5% |
| Slamming (change of your carrier without permission) | 2 | 0.7% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
125 complaints were recorded in this category, representing 28.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 41 | 32.8% |
| Availability | 26 | 20.8% |
| Interference | 22 | 17.6% |
| Speed | 16 | 12.8% |
| Equipment | 15 | 12.0% |
| Privacy | 5 | 4.0% |
A broad mix of issues was reported in this category, with Billing, Availability and Interference among the most common.
TV complaints
30 complaints were recorded in this category, representing 6.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 14 | 46.7% |
| Availability | 5 | 16.7% |
| Billing | 4 | 13.3% |
| Loud Commercials | 3 | 10.0% |
| Interference | 2 | 6.7% |
| Privacy | 2 | 6.7% |
Indecency and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
A total of 84 complaints relating to unwanted calls were recorded on this date, representing 18.9% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (309) 312-9736 | 5 | 6.0% |
| (321) 395-8276 | 3 | 3.6% |
| (309) 312-9603 | 2 | 2.4% |
| (321) 395-8340 | 2 | 2.4% |
| (201) 720-5442 | 1 | 1.2% |
| (202) 505-8903 | 1 | 1.2% |
| (202) 650-0436 | 1 | 1.2% |
| (217) 573-0124 | 1 | 1.2% |
| (248) 884-1480 | 1 | 1.2% |
| (309) 312-9912 | 1 | 1.2% |
Key patterns
- Banks/financial Impersonations Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (309) 312-9736 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.