FCC Consumer Complaints – 27 June 2026
Introduction
A total of 692 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 27 June 2026, this represented a decline from the 1233 complaints recorded the previous day. The complaints came from 44 states and territories, with California reporting a modestly higher count than the other locations. Billing recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 692
- States & territories reporting
- 44
- Most common issue
- Billing (215)
- Most reported state/territory
- California (79)
Where the complaints came from
Reports recorded on 27 June 2026 show 692 complaints originating from 484 cities across 44 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 79 | 11.4% |
| Texas | 65 | 9.4% |
| Florida | 63 | 9.1% |
| New York | 39 | 5.6% |
| Georgia | 34 | 4.9% |
| North Carolina | 26 | 3.8% |
| Pennsylvania | 25 | 3.6% |
| Washington | 25 | 3.6% |
| Arizona | 23 | 3.3% |
| Ohio | 23 | 3.3% |
| Other states and territories | 290 | 41.9% |
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. The largest number of complaints fell within Phone, which accounted for 494 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 494 | 71.4% |
| Internet | 146 | 21.1% |
| TV | 27 | 3.9% |
| Radio | 13 | 1.9% |
| Emergency | 7 | 1.0% |
| Request for Dispute Assistance | 3 | 0.4% |
| Accessibility | 2 | 0.3% |
Phone complaints
494 complaints were recorded in this category, representing 71.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 210 | 42.5% |
| Billing | 152 | 30.8% |
| Equipment | 45 | 9.1% |
| Availability (including rural call completion) | 28 | 5.7% |
| Number Portability (keeping your number if you change providers) | 21 | 4.3% |
| Cramming (unauthorized charges on your phone bill) | 18 | 3.6% |
| Interference (including signal jammers) | 8 | 1.6% |
| Privacy | 8 | 1.6% |
| Slamming (change of your carrier without permission) | 2 | 0.4% |
| Rural Call Completion | 1 | 0.2% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
146 complaints were recorded in this category, representing 21.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 59 | 40.4% |
| Interference | 34 | 23.3% |
| Availability | 23 | 15.8% |
| Equipment | 14 | 9.6% |
| Speed | 9 | 6.2% |
| Privacy | 7 | 4.8% |
The largest share of complaints in this category related to Billing and Interference, with fewer reports falling into other issue types.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.