FCC Consumer Complaints – 4 September 2026
Introduction
The Federal Communications Commission recorded 1453 consumer complaints on 4 September 2026 relating to telecommunications services, this represented a decline from the 1681 complaints recorded the previous day. Complaints were reported across 50 states and territories, with California slightly ahead of the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 1453
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (550)
- Most reported state/territory
- California (164)
Where the complaints came from
On 4 September 2026, the 1453 complaints recorded by the Federal Communications Commission were reported from 916 cities across 50 states and territories. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 164 | 11.3% |
| Texas | 140 | 9.6% |
| Florida | 112 | 7.7% |
| New York | 76 | 5.2% |
| North Carolina | 59 | 4.1% |
| Ohio | 58 | 4.0% |
| Colorado | 54 | 3.7% |
| Michigan | 54 | 3.7% |
| Illinois | 50 | 3.4% |
| Pennsylvania | 48 | 3.3% |
| Other states and territories | 638 | 43.9% |
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. Phone accounted for the largest share, with 1106 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 1106 | 76.1% |
| Internet | 278 | 19.1% |
| TV | 51 | 3.5% |
| Radio | 11 | 0.8% |
| Accessibility | 4 | 0.3% |
| Emergency | 3 | 0.2% |
Phone complaints
1106 complaints were recorded in this category, representing 76.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 550 | 49.7% |
| Billing | 276 | 25.0% |
| Equipment | 85 | 7.7% |
| Availability (including rural call completion) | 74 | 6.7% |
| Number Portability (keeping your number if you change providers) | 63 | 5.7% |
| Cramming (unauthorized charges on your phone bill) | 26 | 2.4% |
| Interference (including signal jammers) | 15 | 1.4% |
| Privacy | 10 | 0.9% |
| Slamming (change of your carrier without permission) | 4 | 0.4% |
| Rural Call Completion | 2 | 0.2% |
| Junk Faxes | 1 | 0.1% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
278 complaints were recorded in this category, representing 19.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 135 | 48.6% |
| Availability | 51 | 18.3% |
| Interference | 32 | 11.5% |
| Equipment | 26 | 9.4% |
| Speed | 21 | 7.6% |
| Privacy | 13 | 4.7% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
51 complaints were recorded in this category, representing 3.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 18 | 35.3% |
| Availability | 11 | 21.6% |
| Equipment | 6 | 11.8% |
| Indecency | 6 | 11.8% |
| Loud Commercials | 4 | 7.8% |
| Interference | 3 | 5.9% |
| Privacy | 2 | 3.9% |
A broad mix of issues was reported in this category, with Billing, Availability and Equipment among the most common.
Unwanted calls
A total of 550 complaints relating to unwanted calls were recorded on this date, representing 37.9% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (888) 310-2379 | 15 | 2.7% |
| (309) 312-9642 | 5 | 0.9% |
| (866) 771-6377 | 5 | 0.9% |
| (888) 905-1759 | 5 | 0.9% |
| (855) 994-0259 | 4 | 0.7% |
| (775) 438-1723 | 3 | 0.5% |
| (877) 961-0591 | 3 | 0.5% |
| (334) 423-6263 | 2 | 0.4% |
| (513) 935-6963 | 2 | 0.4% |
| (801) 348-5863 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (888) 310-2379 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.