FCC Consumer Complaints – 7 September 2026
Introduction
A total of 763 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Monday, 7 September 2026, complaint volume increased from 630 complaints the day before. The complaints came from 50 states and territories, with California reporting a modestly higher count than the other locations. Complaints relating to Billing were marginally higher than for other issue types.
Key statistics
- Total complaints
- 763
- States & territories reporting
- 50
- Most common issue
- Billing (237)
- Most reported state/territory
- California (117)
Where the complaints came from
On 7 September 2026, the 763 complaints recorded by the Federal Communications Commission were reported from 508 cities across 50 states and territories. Activity was spread across states and territories, with no single location accounting for a substantial share of complaints. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 117 | 15.3% |
| Texas | 79 | 10.4% |
| Virginia | 56 | 7.3% |
| Florida | 55 | 7.2% |
| New York | 41 | 5.4% |
| Pennsylvania | 37 | 4.8% |
| North Carolina | 36 | 4.7% |
| Georgia | 26 | 3.4% |
| New Jersey | 26 | 3.4% |
| Arizona | 21 | 2.8% |
| Other states and territories | 269 | 35.3% |
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. Phone accounted for the largest share, with 522 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 522 | 68.4% |
| Internet | 195 | 25.6% |
| TV | 25 | 3.3% |
| Radio | 13 | 1.7% |
| Emergency | 6 | 0.8% |
| Accessibility | 2 | 0.3% |
Phone complaints
522 complaints were recorded in this category, representing 68.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 202 | 38.7% |
| Billing | 162 | 31.0% |
| Equipment | 51 | 9.8% |
| Availability (including rural call completion) | 35 | 6.7% |
| Number Portability (keeping your number if you change providers) | 33 | 6.3% |
| Cramming (unauthorized charges on your phone bill) | 20 | 3.8% |
| Interference (including signal jammers) | 7 | 1.3% |
| Privacy | 6 | 1.1% |
| Rural Call Completion | 2 | 0.4% |
| Slamming (change of your carrier without permission) | 1 | 0.2% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
195 complaints were recorded in this category, representing 25.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 67 | 34.4% |
| Availability | 62 | 31.8% |
| Interference | 21 | 10.8% |
| Speed | 21 | 10.8% |
| Equipment | 20 | 10.3% |
| Privacy | 4 | 2.1% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
A total of 202 complaints relating to unwanted calls were recorded on this date, representing 26.5% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (775) 438-1723 | 24 | 11.9% |
| (217) 834-9513 | 4 | 2.0% |
| (877) 504-9466 | 2 | 1.0% |
| (877) 883-4199 | 2 | 1.0% |
| (207) 989-1599 | 1 | 0.5% |
| (303) 529-8247 | 1 | 0.5% |
| (309) 312-9642 | 1 | 0.5% |
| (317) 954-8169 | 1 | 0.5% |
| (318) 217-1287 | 1 | 0.5% |
| (321) 599-8238 | 1 | 0.5% |
Key patterns
- Unknown Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (775) 438-1723 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.