FCC Consumer Complaints – 11 January 2019
Introduction
A total of 3 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 11 January 2019, this represented a decline from the 12 complaints recorded the day before. Complaints were reported across 2 states and territories, with no single location clearly ahead of the others. Billing was the most frequently reported issue, with 2 complaints recorded.
This date falls within a government shutdown period from 22 December 2018 to 25 January 2019. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 3
- States & territories reporting
- 2
- Most common issue
- Billing (2)
Where the complaints came from
Reports recorded on 11 January 2019 show 3 complaints originating from 2 cities across 2 states and territories. With a relatively low number of complaints recorded on this date, no detailed geographic analysis is included.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| Florida | 1 | 33.3% |
| Pennsylvania | 1 | 33.3% |
What the complaints were about
The complaints recorded on this date were spread across 2 complaint categories. TV was the most reported category, with 2 complaints. Only two complaint categories were represented in the reports recorded on this date.
| Complaint category | Complaints | Share |
|---|---|---|
| TV | 2 | 66.7% |
| Phone | 1 | 33.3% |
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.