FCC Consumer Complaints – 13 January 2019
Introduction
The Federal Communications Commission recorded 3 consumer complaints on 13 January 2019 relating to telecommunications services, this was lower than the 8 complaints recorded the day before. The complaints came from 3 states and territories, without one location accounting for a clearly higher number of reports. Complaints were spread across multiple issue types with similar counts.
This date falls within a government shutdown period from 22 December 2018 to 25 January 2019. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 3
- States & territories reporting
- 3
Where the complaints came from
The 3 complaints recorded on 13 January 2019 were submitted from 3 cities across 3 states and territories. With a relatively low number of complaints recorded on this date, no detailed geographic analysis is included.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| New Jersey | 1 | 33.3% |
| Texas | 1 | 33.3% |
| Washington | 1 | 33.3% |
What the complaints were about
The complaints recorded on this date fell into 2 different complaint categories. Internet was the most reported category, with 2 complaints. Only two complaint categories were represented in the reports recorded on this date.
| Complaint category | Complaints | Share |
|---|---|---|
| Internet | 2 | 66.7% |
| TV | 1 | 33.3% |
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.