FCC Consumer Complaints – 17 June 2025
Introduction
The Federal Communications Commission recorded 1166 consumer complaints on 17 June 2025 relating to telecommunications services, complaint volume increased from 926 complaints the day before. Complaints were reported across 50 states and territories, with California slightly ahead of the other locations. Complaints were most commonly associated with Unwanted Calls, accounting for 608 complaints.
Key statistics
- Total complaints
- 1166
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (608)
- Most reported state/territory
- California (143)
Where the complaints came from
On 17 June 2025, the 1166 complaints recorded by the Federal Communications Commission were reported from 763 cities across 50 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 143 | 12.3% |
| Texas | 115 | 9.9% |
| Florida | 97 | 8.3% |
| New York | 57 | 4.9% |
| Georgia | 47 | 4.0% |
| Pennsylvania | 47 | 4.0% |
| New Jersey | 38 | 3.3% |
| Washington | 35 | 3.0% |
| North Carolina | 34 | 2.9% |
| Virginia | 34 | 2.9% |
| Other states and territories | 519 | 44.5% |
Location highlight
Complaints in California were reported across 89 cities, the widest spread observed on this date.
What the complaints were about
The complaints recorded on this date were spread across 6 complaint categories. Phone accounted for the largest share, with 932 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 932 | 79.9% |
| Internet | 167 | 14.3% |
| TV | 33 | 2.8% |
| Radio | 21 | 1.8% |
| Accessibility | 11 | 0.9% |
| Emergency | 2 | 0.2% |
Phone complaints
932 complaints were recorded in this category, representing 79.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 608 | 65.2% |
| Billing | 108 | 11.6% |
| Availability (including rural call completion) | 72 | 7.7% |
| Equipment | 53 | 5.7% |
| Number Portability (keeping your number if you change providers) | 39 | 4.2% |
| Cramming (unauthorized charges on your phone bill) | 14 | 1.5% |
| Junk Faxes | 14 | 1.5% |
| Privacy | 14 | 1.5% |
| Interference (including signal jammers) | 8 | 0.9% |
| Rural Call Completion | 1 | 0.1% |
| Slamming (change of your carrier without permission) | 1 | 0.1% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Availability (including rural call completion) and Equipment among the most common.
Internet complaints
167 complaints were recorded in this category, representing 14.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 73 | 43.7% |
| Availability | 47 | 28.1% |
| Speed | 14 | 8.4% |
| Privacy | 13 | 7.8% |
| Interference | 12 | 7.2% |
| Equipment | 8 | 4.8% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
33 complaints were recorded in this category, representing 2.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 17 | 51.5% |
| Availability | 5 | 15.2% |
| Indecency | 4 | 12.1% |
| Loud Commercials | 3 | 9.1% |
| Interference | 2 | 6.1% |
| Equipment | 1 | 3.0% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
There were 608 complaints relating to unwanted calls on this date, representing 52.1% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (855) 535-1110 | 14 | 2.3% |
| (866) 457-0247 | 5 | 0.8% |
| (855) 535-1102 | 4 | 0.7% |
| (855) 535-0702 | 3 | 0.5% |
| (855) 535-1001 | 3 | 0.5% |
| (855) 535-0390 | 2 | 0.3% |
| (855) 535-0531 | 2 | 0.3% |
| (855) 535-1003 | 2 | 0.3% |
| (866) 967-6596 | 2 | 0.3% |
| (930) 288-1830 | 2 | 0.3% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (855) 535-1110 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.