FCC Consumer Complaints – 8 August 2025
Introduction
The Federal Communications Commission recorded 1119 consumer complaints on Friday, 8 August 2025 relating to telecommunications services, complaint volume fell from 1173 complaints the day before. Complaints were reported across 51 states and territories, with California slightly ahead of the other locations. The most common issue reported was Unwanted Calls, accounting for 552 complaints.
Key statistics
- Total complaints
- 1119
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (552)
- Most reported state/territory
- California (121)
Where the complaints came from
Reports recorded on 8 August 2025 show 1119 complaints originating from 737 cities across 51 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. At the city level, a significant concentration was observed in Louisiana, where Mansura accounted for 22 of the 34 complaints recorded.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 121 | 10.8% |
| Florida | 113 | 10.1% |
| Texas | 84 | 7.5% |
| New York | 52 | 4.6% |
| North Carolina | 48 | 4.3% |
| Georgia | 45 | 4.0% |
| Ohio | 40 | 3.6% |
| Pennsylvania | 38 | 3.4% |
| Illinois | 37 | 3.3% |
| Louisiana | 34 | 3.0% |
| Other states and territories | 506 | 45.2% |
Location highlight
Complaints in Louisiana were heavily concentrated in Mansura, which accounted for the majority of reports within the state.
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. Phone was the most reported category, with 886 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 886 | 79.2% |
| Internet | 180 | 16.1% |
| TV | 29 | 2.6% |
| Radio | 16 | 1.4% |
| Emergency | 5 | 0.4% |
| Request for Dispute Assistance | 2 | 0.2% |
| Accessibility | 1 | 0.1% |
Phone complaints
886 complaints were recorded in this category, representing 79.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 552 | 62.3% |
| Billing | 123 | 13.9% |
| Availability (including rural call completion) | 72 | 8.1% |
| Equipment | 63 | 7.1% |
| Number Portability (keeping your number if you change providers) | 33 | 3.7% |
| Privacy | 15 | 1.7% |
| Interference (including signal jammers) | 13 | 1.5% |
| Cramming (unauthorized charges on your phone bill) | 11 | 1.2% |
| Slamming (change of your carrier without permission) | 3 | 0.3% |
| Junk Faxes | 1 | 0.1% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
180 complaints were recorded in this category, representing 16.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 72 | 40.0% |
| Availability | 51 | 28.3% |
| Interference | 21 | 11.7% |
| Equipment | 14 | 7.8% |
| Privacy | 12 | 6.7% |
| Speed | 10 | 5.6% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
552 complaints relating to unwanted calls were recorded on this date, accounting for 49.3% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 487-2544 | 10 | 1.8% |
| (888) 919-9037 | 9 | 1.6% |
| (844) 986-5454 | 5 | 0.9% |
| (833) 487-2543 | 3 | 0.5% |
| (844) 487-3324 | 3 | 0.5% |
| (888) 919-6110 | 3 | 0.5% |
| (716) 333-0248 | 2 | 0.4% |
| (866) 825-9818 | 2 | 0.4% |
| (877) 556-9255 | 2 | 0.4% |
| (877) 580-4884 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 487-2544 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.