FCC Consumer Complaints – 11 December 2025
Introduction
On 11 December 2025, 1189 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this represented an increase from the 1181 complaints recorded the previous day. Submissions were made from 52 states and territories, with California accounting for the highest number of complaints at 226. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1189
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (533)
- Most reported state/territory
- California (226)
Where the complaints came from
A total of 1189 complaints were recorded on 11 December 2025, with reports originating from 747 cities in 52 states and territories. Complaints were less evenly distributed than usual, with California accounting for the highest proportion of reports. While complaints were reported across multiple cities, no individual location accounted for a significant share of the total.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 226 | 19.0% |
| Texas | 102 | 8.6% |
| Florida | 74 | 6.2% |
| New York | 61 | 5.1% |
| Georgia | 48 | 4.0% |
| Pennsylvania | 45 | 3.8% |
| Illinois | 44 | 3.7% |
| Michigan | 43 | 3.6% |
| North Carolina | 42 | 3.5% |
| New Jersey | 35 | 2.9% |
| Other states and territories | 469 | 39.4% |
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. Phone was the most reported category, with 958 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 958 | 80.6% |
| Internet | 173 | 14.6% |
| TV | 36 | 3.0% |
| Radio | 11 | 0.9% |
| Emergency | 8 | 0.7% |
| Accessibility | 2 | 0.2% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
958 complaints were recorded in this category, representing 80.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 533 | 55.6% |
| Billing | 182 | 19.0% |
| Availability (including rural call completion) | 69 | 7.2% |
| Equipment | 59 | 6.2% |
| Number Portability (keeping your number if you change providers) | 45 | 4.7% |
| Cramming (unauthorized charges on your phone bill) | 28 | 2.9% |
| Privacy | 16 | 1.7% |
| Junk Faxes | 12 | 1.3% |
| Interference (including signal jammers) | 9 | 0.9% |
| Slamming (change of your carrier without permission) | 5 | 0.5% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
173 complaints were recorded in this category, representing 14.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 75 | 43.4% |
| Availability | 47 | 27.2% |
| Privacy | 15 | 8.7% |
| Speed | 14 | 8.1% |
| Equipment | 11 | 6.4% |
| Interference | 11 | 6.4% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
36 complaints were recorded in this category, representing 3.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 15 | 41.7% |
| Availability | 11 | 30.6% |
| Interference | 3 | 8.3% |
| Loud Commercials | 3 | 8.3% |
| Indecency | 2 | 5.6% |
| Equipment | 1 | 2.8% |
| Privacy | 1 | 2.8% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
There were 533 complaints relating to unwanted calls on this date, representing 44.8% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 487-2754 | 10 | 1.9% |
| (866) 959-1687 | 6 | 1.1% |
| (833) 487-2867 | 5 | 0.9% |
| (866) 450-3339 | 5 | 0.9% |
| (888) 276-8917 | 5 | 0.9% |
| (866) 878-0393 | 4 | 0.8% |
| (888) 992-9794 | 4 | 0.8% |
| (833) 487-2755 | 3 | 0.6% |
| (866) 450-3332 | 3 | 0.6% |
| (209) 213-6313 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 487-2754 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.