FCC Consumer Complaints – 22 December 2025
Introduction
On Monday, 22 December 2025, 907 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this was higher than the 424 complaints recorded the day before. The complaints came from 48 states and territories, with California reporting a modestly higher count than the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
Key statistics
- Total complaints
- 907
- States & territories reporting
- 48
- Most common issue
- Unwanted Calls (293)
- Most reported state/territory
- California (121)
Where the complaints came from
The 907 complaints recorded on 22 December 2025 were submitted from 639 cities across 48 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 121 | 13.3% |
| Texas | 74 | 8.2% |
| Florida | 67 | 7.4% |
| New York | 49 | 5.4% |
| Illinois | 38 | 4.2% |
| Ohio | 38 | 4.2% |
| Pennsylvania | 37 | 4.1% |
| Georgia | 35 | 3.9% |
| Washington | 35 | 3.9% |
| North Carolina | 34 | 3.7% |
| Other states and territories | 379 | 41.8% |
Location highlight
Complaints in California were reported across 76 cities, the widest spread observed on this date.
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. The largest number of complaints fell within Phone, which accounted for 686 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 686 | 75.6% |
| Internet | 163 | 18.0% |
| TV | 36 | 4.0% |
| Radio | 13 | 1.4% |
| Accessibility | 5 | 0.6% |
| Emergency | 2 | 0.2% |
| Request for Dispute Assistance | 2 | 0.2% |
Phone complaints
686 complaints were recorded in this category, representing 75.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 293 | 42.7% |
| Billing | 169 | 24.6% |
| Availability (including rural call completion) | 65 | 9.5% |
| Equipment | 64 | 9.3% |
| Number Portability (keeping your number if you change providers) | 44 | 6.4% |
| Cramming (unauthorized charges on your phone bill) | 17 | 2.5% |
| Privacy | 17 | 2.5% |
| Interference (including signal jammers) | 8 | 1.2% |
| Junk Faxes | 5 | 0.7% |
| Slamming (change of your carrier without permission) | 4 | 0.6% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
163 complaints were recorded in this category, representing 18.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 79 | 48.5% |
| Availability | 52 | 31.9% |
| Equipment | 12 | 7.4% |
| Interference | 9 | 5.5% |
| Speed | 8 | 4.9% |
| Privacy | 3 | 1.8% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
36 complaints were recorded in this category, representing 4.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 16 | 44.4% |
| Loud Commercials | 6 | 16.7% |
| Indecency | 4 | 11.1% |
| Interference | 4 | 11.1% |
| Availability | 3 | 8.3% |
| Equipment | 2 | 5.6% |
| Privacy | 1 | 2.8% |
Billing and Loud Commercials were the main issues reported in this category, while other issues were less common.
Unwanted calls
A total of 293 complaints relating to unwanted calls were recorded on this date, representing 32.3% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 487-2777 | 6 | 2.0% |
| (800) 303-7006 | 4 | 1.4% |
| (866) 288-7643 | 3 | 1.0% |
| (877) 417-0245 | 3 | 1.0% |
| (877) 694-0959 | 3 | 1.0% |
| (888) 258-3710 | 3 | 1.0% |
| (888) 352-6777 | 3 | 1.0% |
| (212) 933-0900 | 2 | 0.7% |
| (508) 534-6364 | 2 | 0.7% |
| (573) 264-7793 | 2 | 0.7% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 487-2777 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.