FCC Consumer Complaints – 27 December 2025
Introduction
The Federal Communications Commission recorded 510 consumer complaints on Saturday, 27 December 2025 relating to telecommunications services, this was lower than the 636 complaints recorded the previous day. Complaints were reported across 46 states and territories, with California slightly ahead of the other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 510
- States & territories reporting
- 46
- Most common issue
- Unwanted Calls (159)
- Most reported state/territory
- California (75)
Where the complaints came from
Across 355 cities in 46 states and territories, a total of 510 complaints were recorded on 27 December 2025. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 75 | 14.7% |
| Florida | 61 | 12.0% |
| Texas | 39 | 7.6% |
| New York | 35 | 6.9% |
| New Jersey | 23 | 4.5% |
| Illinois | 21 | 4.1% |
| Georgia | 20 | 3.9% |
| Pennsylvania | 18 | 3.5% |
| Tennessee | 17 | 3.3% |
| Virginia | 17 | 3.3% |
| Other states and territories | 184 | 36.1% |
What the complaints were about
A total of 5 complaint categories were represented in the complaints recorded on this date. The largest number of complaints fell within Phone, which accounted for 388 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 388 | 76.1% |
| Internet | 84 | 16.5% |
| TV | 28 | 5.5% |
| Radio | 6 | 1.2% |
| Accessibility | 4 | 0.8% |
Phone complaints
388 complaints were recorded in this category, representing 76.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 159 | 41.0% |
| Billing | 101 | 26.0% |
| Equipment | 35 | 9.0% |
| Number Portability (keeping your number if you change providers) | 32 | 8.2% |
| Availability (including rural call completion) | 31 | 8.0% |
| Cramming (unauthorized charges on your phone bill) | 15 | 3.9% |
| Interference (including signal jammers) | 8 | 2.1% |
| Privacy | 4 | 1.0% |
| Slamming (change of your carrier without permission) | 3 | 0.8% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Number Portability (keeping your number if you change providers).
Internet complaints
84 complaints were recorded in this category, representing 16.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 38 | 45.2% |
| Availability | 24 | 28.6% |
| Interference | 8 | 9.5% |
| Equipment | 6 | 7.1% |
| Speed | 5 | 6.0% |
| Privacy | 3 | 3.6% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
159 complaints relating to unwanted calls were recorded on this date, accounting for 31.2% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (877) 419-6664 | 6 | 3.8% |
| (833) 487-2792 | 5 | 3.1% |
| (855) 909-0936 | 4 | 2.5% |
| (800) 303-7006 | 2 | 1.3% |
| (202) 560-4842 | 1 | 0.6% |
| (202) 848-6850 | 1 | 0.6% |
| (213) 868-6733 | 1 | 0.6% |
| (215) 527-3867 | 1 | 0.6% |
| (234) 529-9350 | 1 | 0.6% |
| (304) 401-6548 | 1 | 0.6% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice accounted for the largest share of unwanted call complaints by call type.
- (877) 419-6664 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.