FCC Consumer Complaints – 6 January 2026
Introduction
The Federal Communications Commission recorded 1241 consumer complaints on 6 January 2026 relating to telecommunications services, complaint volume increased from 1065 complaints the day before. The complaints came from 48 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
Key statistics
- Total complaints
- 1241
- States & territories reporting
- 48
- Most common issue
- Unwanted Calls (447)
- Most reported state/territory
- California (171)
Where the complaints came from
On 6 January 2026, the 1241 complaints recorded by the Federal Communications Commission were reported from 800 cities across 48 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 171 | 13.8% |
| Texas | 126 | 10.2% |
| New York | 97 | 7.8% |
| Florida | 87 | 7.0% |
| Georgia | 50 | 4.0% |
| Washington | 48 | 3.9% |
| Illinois | 40 | 3.2% |
| North Carolina | 39 | 3.1% |
| Pennsylvania | 39 | 3.1% |
| New Jersey | 36 | 2.9% |
| Other states and territories | 508 | 40.9% |
What the complaints were about
The complaints recorded on this date were spread across 6 complaint categories. The largest number of complaints fell within Phone, which accounted for 974 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 974 | 78.5% |
| Internet | 198 | 16.0% |
| TV | 47 | 3.8% |
| Radio | 15 | 1.2% |
| Emergency | 5 | 0.4% |
| Accessibility | 2 | 0.2% |
Phone complaints
974 complaints were recorded in this category, representing 78.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 447 | 45.9% |
| Billing | 272 | 27.9% |
| Availability (including rural call completion) | 90 | 9.2% |
| Equipment | 63 | 6.5% |
| Number Portability (keeping your number if you change providers) | 40 | 4.1% |
| Cramming (unauthorized charges on your phone bill) | 30 | 3.1% |
| Interference (including signal jammers) | 11 | 1.1% |
| Privacy | 11 | 1.1% |
| Junk Faxes | 6 | 0.6% |
| Slamming (change of your carrier without permission) | 3 | 0.3% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
198 complaints were recorded in this category, representing 16.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 120 | 60.6% |
| Availability | 33 | 16.7% |
| Interference | 16 | 8.1% |
| Speed | 12 | 6.1% |
| Equipment | 10 | 5.1% |
| Privacy | 7 | 3.5% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
47 complaints were recorded in this category, representing 3.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 17 | 36.2% |
| Availability | 14 | 29.8% |
| Loud Commercials | 8 | 17.0% |
| Indecency | 3 | 6.4% |
| Privacy | 3 | 6.4% |
| Equipment | 2 | 4.3% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
There were 447 complaints relating to unwanted calls on this date, representing 36% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (844) 509-2929 | 20 | 4.5% |
| (877) 419-6664 | 13 | 2.9% |
| (866) 959-0957 | 11 | 2.5% |
| (315) 206-9030 | 8 | 1.8% |
| (508) 534-6364 | 4 | 0.9% |
| (315) 204-3900 | 3 | 0.7% |
| (512) 788-9491 | 3 | 0.7% |
| (800) 294-9424 | 3 | 0.7% |
| (855) 909-0803 | 3 | 0.7% |
| (833) 510-1084 | 2 | 0.4% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (844) 509-2929 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.