FCC Consumer Complaints – 15 February 2026
Introduction
The Federal Communications Commission recorded 417 consumer complaints on Sunday, 15 February 2026 relating to telecommunications services, this represented a decline from the 584 complaints recorded the previous day. Reports were received from 46 states and territories, with California recording slightly more complaints than other locations. Billing recorded a slightly higher number of complaints than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 417
- States & territories reporting
- 46
- Most common issue
- Billing (120)
- Most reported state/territory
- California (55)
Where the complaints came from
Across 316 cities in 46 states and territories, a total of 417 complaints were recorded on 15 February 2026. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 55 | 13.2% |
| Texas | 39 | 9.4% |
| Florida | 34 | 8.2% |
| New York | 21 | 5.0% |
| Ohio | 21 | 5.0% |
| North Carolina | 19 | 4.6% |
| Pennsylvania | 16 | 3.8% |
| Colorado | 13 | 3.1% |
| Maryland | 13 | 3.1% |
| Georgia | 12 | 2.9% |
| Other states and territories | 174 | 41.7% |
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. Phone accounted for the largest share, with 262 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 262 | 62.8% |
| Internet | 83 | 19.9% |
| TV | 44 | 10.6% |
| Radio | 18 | 4.3% |
| Emergency | 8 | 1.9% |
| Accessibility | 2 | 0.5% |
Phone complaints
262 complaints were recorded in this category, representing 62.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 99 | 37.8% |
| Billing | 74 | 28.2% |
| Equipment | 26 | 9.9% |
| Availability (including rural call completion) | 25 | 9.5% |
| Number Portability (keeping your number if you change providers) | 16 | 6.1% |
| Cramming (unauthorized charges on your phone bill) | 11 | 4.2% |
| Privacy | 6 | 2.3% |
| Interference (including signal jammers) | 4 | 1.5% |
| Slamming (change of your carrier without permission) | 1 | 0.4% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
83 complaints were recorded in this category, representing 19.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 40 | 48.2% |
| Availability | 13 | 15.7% |
| Interference | 10 | 12.0% |
| Privacy | 8 | 9.6% |
| Speed | 7 | 8.4% |
| Equipment | 5 | 6.0% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
44 complaints were recorded in this category, representing 10.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Indecency | 26 | 59.1% |
| Availability | 9 | 20.5% |
| Billing | 5 | 11.4% |
| Interference | 3 | 6.8% |
| Loud Commercials | 1 | 2.3% |
The largest share of complaints in this category related to Indecency and Availability, with fewer reports falling into other issue types.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.