FCC Consumer Complaints – 22 February 2026
Introduction
On Sunday, 22 February 2026, the Federal Communications Commission recorded 439 consumer complaints relating to telecommunications services, complaint volume fell from 583 complaints the day before. Reports were received from 42 states and territories, with California recording slightly more complaints than other locations. Billing was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 439
- States & territories reporting
- 42
- Most common issue
- Billing (148)
- Most reported state/territory
- California (57)
Where the complaints came from
The 439 complaints recorded on 22 February 2026 were submitted from 336 cities across 42 states and territories. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 57 | 13.0% |
| Texas | 41 | 9.3% |
| Florida | 33 | 7.5% |
| New York | 29 | 6.6% |
| North Carolina | 26 | 5.9% |
| Pennsylvania | 26 | 5.9% |
| Georgia | 19 | 4.3% |
| New Jersey | 16 | 3.6% |
| Arizona | 15 | 3.4% |
| Virginia | 15 | 3.4% |
| Other states and territories | 162 | 36.9% |
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. Phone accounted for the largest share, with 285 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 285 | 64.9% |
| Internet | 104 | 23.7% |
| TV | 30 | 6.8% |
| Radio | 11 | 2.5% |
| Accessibility | 5 | 1.1% |
| Emergency | 4 | 0.9% |
Phone complaints
285 complaints were recorded in this category, representing 64.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 95 | 33.3% |
| Billing | 86 | 30.2% |
| Equipment | 33 | 11.6% |
| Availability (including rural call completion) | 22 | 7.7% |
| Cramming (unauthorized charges on your phone bill) | 17 | 6.0% |
| Number Portability (keeping your number if you change providers) | 12 | 4.2% |
| Interference (including signal jammers) | 9 | 3.2% |
| Privacy | 9 | 3.2% |
| Slamming (change of your carrier without permission) | 1 | 0.4% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
104 complaints were recorded in this category, representing 23.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 50 | 48.1% |
| Availability | 19 | 18.3% |
| Speed | 15 | 14.4% |
| Equipment | 8 | 7.7% |
| Interference | 6 | 5.8% |
| Privacy | 6 | 5.8% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
30 complaints were recorded in this category, representing 6.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 12 | 40.0% |
| Availability | 6 | 20.0% |
| Loud Commercials | 6 | 20.0% |
| Interference | 3 | 10.0% |
| Equipment | 1 | 3.3% |
| Indecency | 1 | 3.3% |
| Privacy | 1 | 3.3% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
A total of 95 complaints relating to unwanted calls were recorded on this date, representing 21.6% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported caller ID numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (850) 724-9379 | 7 | 7.4% |
| (252) 855-5846 | 1 | 1.1% |
| (323) 974-4971 | 1 | 1.1% |
| (435) 244-7048 | 1 | 1.1% |
| (505) 333-6900 | 1 | 1.1% |
| (512) 559-4391 | 1 | 1.1% |
| (515) 301-6614 | 1 | 1.1% |
| (518) 490-8670 | 1 | 1.1% |
| (605) 250-8076 | 1 | 1.1% |
| (645) 210-4802 | 1 | 1.1% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Live Voice accounted for the largest share of unwanted call complaints by call type.
- Reports were spread across many different business contact numbers, with no single number dominating.
- (850) 724-9379 stood out as the most frequently reported caller ID number.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.