FCC Consumer Complaints – 26 February 2026
Introduction
On 26 February 2026, the Federal Communications Commission recorded 1124 consumer complaints relating to telecommunications services, this represented a decline from the 1142 complaints recorded the day before. Reports were received from 52 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1124
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (457)
- Most reported state/territory
- California (152)
Where the complaints came from
On 26 February 2026, the 1124 complaints recorded by the Federal Communications Commission were reported from 703 cities across 52 states and territories. Complaint reports were spread across multiple states and territories, without any one location accounting for a large share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 152 | 13.5% |
| Texas | 82 | 7.3% |
| Florida | 78 | 6.9% |
| New Jersey | 73 | 6.5% |
| New York | 66 | 5.9% |
| Georgia | 47 | 4.2% |
| Arizona | 46 | 4.1% |
| Illinois | 46 | 4.1% |
| Washington | 45 | 4.0% |
| Michigan | 41 | 3.6% |
| Other states and territories | 448 | 39.9% |
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. Phone was the most reported category, with 851 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 851 | 75.7% |
| Internet | 187 | 16.6% |
| TV | 68 | 6.0% |
| Radio | 13 | 1.2% |
| Emergency | 3 | 0.3% |
| Accessibility | 2 | 0.2% |
Phone complaints
851 complaints were recorded in this category, representing 75.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 457 | 53.7% |
| Billing | 175 | 20.6% |
| Availability (including rural call completion) | 68 | 8.0% |
| Equipment | 55 | 6.5% |
| Number Portability (keeping your number if you change providers) | 30 | 3.5% |
| Cramming (unauthorized charges on your phone bill) | 20 | 2.4% |
| Junk Faxes | 15 | 1.8% |
| Privacy | 15 | 1.8% |
| Interference (including signal jammers) | 9 | 1.1% |
| Slamming (change of your carrier without permission) | 7 | 0.8% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. A broad mix of issues was reported in this category, with Billing, Availability (including rural call completion) and Equipment among the most common.
Internet complaints
187 complaints were recorded in this category, representing 16.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 77 | 41.2% |
| Availability | 65 | 34.8% |
| Interference | 15 | 8.0% |
| Speed | 12 | 6.4% |
| Equipment | 9 | 4.8% |
| Privacy | 9 | 4.8% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
68 complaints were recorded in this category, representing 6.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 25 | 36.8% |
| Availability | 23 | 33.8% |
| Indecency | 13 | 19.1% |
| Loud Commercials | 4 | 5.9% |
| Privacy | 2 | 2.9% |
| Equipment | 1 | 1.5% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
457 complaints relating to unwanted calls were recorded on this date, accounting for 40.7% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 588-3819 | 11 | 2.4% |
| (877) 419-6664 | 6 | 1.3% |
| (315) 208-3802 | 5 | 1.1% |
| (833) 588-3768 | 5 | 1.1% |
| (866) 959-1689 | 5 | 1.1% |
| (855) 768-8331 | 4 | 0.9% |
| (833) 588-3775 | 3 | 0.7% |
| (855) 909-0816 | 3 | 0.7% |
| (866) 314-0765 | 3 | 0.7% |
| (315) 205-9116 | 2 | 0.4% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 588-3819 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.