FCC Consumer Complaints – 1 March 2026
Introduction
On 1 March 2026, 442 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume fell from 600 complaints the day before. Reports were received from 43 states and territories, with California recording slightly more complaints than other locations. Billing recorded a slightly higher number of complaints than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 442
- States & territories reporting
- 43
- Most common issue
- Billing (149)
- Most reported state/territory
- California (52)
Where the complaints came from
On 1 March 2026, the 442 complaints recorded by the Federal Communications Commission were reported from 342 cities across 43 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 52 | 11.8% |
| Florida | 37 | 8.4% |
| New York | 34 | 7.7% |
| Texas | 31 | 7.0% |
| Pennsylvania | 25 | 5.7% |
| Illinois | 20 | 4.5% |
| Washington | 20 | 4.5% |
| Colorado | 15 | 3.4% |
| New Jersey | 15 | 3.4% |
| North Carolina | 14 | 3.2% |
| Other states and territories | 179 | 40.5% |
What the complaints were about
The complaints recorded on this date were spread across 6 complaint categories. The largest number of complaints fell within Phone, which accounted for 283 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 283 | 64.0% |
| Internet | 107 | 24.2% |
| TV | 36 | 8.1% |
| Radio | 12 | 2.7% |
| Accessibility | 3 | 0.7% |
| Emergency | 1 | 0.2% |
Phone complaints
283 complaints were recorded in this category, representing 64.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 88 | 31.1% |
| Unwanted Calls | 85 | 30.0% |
| Equipment | 31 | 11.0% |
| Availability (including rural call completion) | 30 | 10.6% |
| Cramming (unauthorized charges on your phone bill) | 13 | 4.6% |
| Number Portability (keeping your number if you change providers) | 12 | 4.2% |
| Privacy | 12 | 4.2% |
| Interference (including signal jammers) | 9 | 3.2% |
| Slamming (change of your carrier without permission) | 3 | 1.1% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
107 complaints were recorded in this category, representing 24.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 49 | 45.8% |
| Availability | 33 | 30.8% |
| Interference | 10 | 9.3% |
| Speed | 8 | 7.5% |
| Equipment | 7 | 6.5% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
36 complaints were recorded in this category, representing 8.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 11 | 30.6% |
| Indecency | 10 | 27.8% |
| Availability | 6 | 16.7% |
| Loud Commercials | 6 | 16.7% |
| Interference | 2 | 5.6% |
| Privacy | 1 | 2.8% |
A broad mix of issues was reported in this category, with Billing, Indecency and Availability among the most common.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.