FCC Consumer Complaints – 2 March 2026
Introduction
The Federal Communications Commission recorded 1064 consumer complaints on 2 March 2026 relating to telecommunications services, this represented an increase from the 442 complaints recorded the day before. Complaints were reported across 50 states and territories, with Florida slightly ahead of the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1064
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (389)
- Most reported state/territory
- Florida (174)
Where the complaints came from
A total of 1064 complaints were recorded on 2 March 2026, with reports originating from 650 cities in 50 states and territories. Complaints were distributed across states and territories in a broadly even manner, with no individual location standing out significantly. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| Florida | 174 | 16.4% |
| California | 108 | 10.2% |
| Texas | 97 | 9.1% |
| Illinois | 56 | 5.3% |
| Washington | 51 | 4.8% |
| New York | 45 | 4.2% |
| Pennsylvania | 34 | 3.2% |
| Michigan | 33 | 3.1% |
| Virginia | 30 | 2.8% |
| Ohio | 28 | 2.6% |
| Other states and territories | 407 | 38.3% |
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. Phone accounted for the largest share, with 843 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 843 | 79.2% |
| Internet | 166 | 15.6% |
| TV | 33 | 3.1% |
| Radio | 13 | 1.2% |
| Emergency | 6 | 0.6% |
| Accessibility | 3 | 0.3% |
Phone complaints
843 complaints were recorded in this category, representing 79.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 389 | 46.1% |
| Billing | 176 | 20.9% |
| Junk Faxes | 98 | 11.6% |
| Availability (including rural call completion) | 62 | 7.4% |
| Number Portability (keeping your number if you change providers) | 45 | 5.3% |
| Equipment | 39 | 4.6% |
| Cramming (unauthorized charges on your phone bill) | 13 | 1.5% |
| Interference (including signal jammers) | 10 | 1.2% |
| Privacy | 9 | 1.1% |
| Slamming (change of your carrier without permission) | 2 | 0.2% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. A broad mix of issues was reported in this category, with Billing, Junk Faxes and Availability (including rural call completion) among the most common.
Internet complaints
166 complaints were recorded in this category, representing 15.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 89 | 53.6% |
| Availability | 38 | 22.9% |
| Interference | 14 | 8.4% |
| Speed | 12 | 7.2% |
| Equipment | 8 | 4.8% |
| Privacy | 5 | 3.0% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
33 complaints were recorded in this category, representing 3.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 16 | 48.5% |
| Availability | 7 | 21.2% |
| Indecency | 4 | 12.1% |
| Loud Commercials | 4 | 12.1% |
| Equipment | 1 | 3.0% |
| Privacy | 1 | 3.0% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
389 complaints relating to unwanted calls were recorded on this date, accounting for 36.6% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 588-3819 | 8 | 2.1% |
| (315) 553-1733 | 4 | 1.0% |
| (315) 208-3879 | 3 | 0.8% |
| (833) 588-3768 | 3 | 0.8% |
| (844) 509-2971 | 3 | 0.8% |
| (866) 959-1689 | 3 | 0.8% |
| (205) 471-7374 | 2 | 0.5% |
| (509) 563-8442 | 2 | 0.5% |
| (833) 727-9955 | 2 | 0.5% |
| (855) 768-8331 | 2 | 0.5% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 588-3819 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.