FCC Consumer Complaints – 3 March 2026
Introduction
A total of 1146 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 3 March 2026, this represented an increase from the 1064 complaints recorded the day before. The complaints came from 51 states and territories, with Texas reporting a modestly higher count than the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1146
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (424)
- Most reported state/territory
- Texas (126)
Where the complaints came from
The 1146 complaints recorded on 3 March 2026 originated from 738 cities across 51 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| Texas | 126 | 11.0% |
| California | 120 | 10.5% |
| Florida | 89 | 7.8% |
| New York | 68 | 5.9% |
| Illinois | 60 | 5.2% |
| Georgia | 40 | 3.5% |
| Ohio | 39 | 3.4% |
| New Jersey | 36 | 3.1% |
| Maryland | 34 | 3.0% |
| Michigan | 32 | 2.8% |
| Other states and territories | 502 | 43.8% |
What the complaints were about
The complaints recorded on this date fell into 7 different complaint categories. Phone accounted for the largest share, with 862 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 862 | 75.2% |
| Internet | 204 | 17.8% |
| TV | 50 | 4.4% |
| Radio | 19 | 1.7% |
| Emergency | 8 | 0.7% |
| Accessibility | 2 | 0.2% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
862 complaints were recorded in this category, representing 75.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 424 | 49.2% |
| Billing | 198 | 23.0% |
| Availability (including rural call completion) | 83 | 9.6% |
| Equipment | 57 | 6.6% |
| Number Portability (keeping your number if you change providers) | 32 | 3.7% |
| Cramming (unauthorized charges on your phone bill) | 29 | 3.4% |
| Junk Faxes | 13 | 1.5% |
| Privacy | 13 | 1.5% |
| Interference (including signal jammers) | 10 | 1.2% |
| Slamming (change of your carrier without permission) | 2 | 0.2% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Availability (including rural call completion) and Equipment among the most common.
Internet complaints
204 complaints were recorded in this category, representing 17.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 116 | 56.9% |
| Availability | 40 | 19.6% |
| Equipment | 16 | 7.8% |
| Interference | 14 | 6.9% |
| Speed | 11 | 5.4% |
| Privacy | 7 | 3.4% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
50 complaints were recorded in this category, representing 4.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 20 | 40.0% |
| Indecency | 16 | 32.0% |
| Availability | 5 | 10.0% |
| Loud Commercials | 5 | 10.0% |
| Equipment | 2 | 4.0% |
| Interference | 1 | 2.0% |
| Privacy | 1 | 2.0% |
Billing and Indecency accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
A total of 424 complaints relating to unwanted calls were recorded on this date, representing 37% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 588-3819 | 5 | 1.2% |
| (315) 208-3891 | 4 | 0.9% |
| (315) 208-3879 | 3 | 0.7% |
| (833) 588-3768 | 3 | 0.7% |
| (833) 727-9955 | 3 | 0.7% |
| (866) 959-1689 | 3 | 0.7% |
| (315) 553-1733 | 2 | 0.5% |
| (315) 553-3272 | 2 | 0.5% |
| (713) 370-5401 | 2 | 0.5% |
| (833) 588-3781 | 2 | 0.5% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 588-3819 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.