FCC Consumer Complaints – 4 March 2026
Introduction
On Wednesday, 4 March 2026, 1104 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, this represented a decline from the 1146 complaints recorded the previous day. Complaints were reported across 51 states and territories, with California slightly ahead of the other locations. Unwanted Calls was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1104
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (430)
- Most reported state/territory
- California (135)
Where the complaints came from
The 1104 complaints recorded on 4 March 2026 were submitted from 741 cities across 51 states and territories. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 135 | 12.2% |
| Texas | 89 | 8.1% |
| Florida | 88 | 8.0% |
| New York | 62 | 5.6% |
| Illinois | 54 | 4.9% |
| Pennsylvania | 43 | 3.9% |
| Virginia | 41 | 3.7% |
| North Carolina | 35 | 3.2% |
| Ohio | 33 | 3.0% |
| Georgia | 32 | 2.9% |
| Other states and territories | 491 | 44.5% |
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. The largest number of complaints fell within Phone, which accounted for 863 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 863 | 78.2% |
| Internet | 179 | 16.2% |
| TV | 35 | 3.2% |
| Radio | 19 | 1.7% |
| Emergency | 5 | 0.5% |
| Accessibility | 2 | 0.2% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
863 complaints were recorded in this category, representing 78.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 430 | 49.8% |
| Billing | 215 | 24.9% |
| Equipment | 63 | 7.3% |
| Availability (including rural call completion) | 61 | 7.1% |
| Number Portability (keeping your number if you change providers) | 35 | 4.1% |
| Cramming (unauthorized charges on your phone bill) | 22 | 2.5% |
| Privacy | 15 | 1.7% |
| Junk Faxes | 8 | 0.9% |
| Interference (including signal jammers) | 7 | 0.8% |
| Slamming (change of your carrier without permission) | 7 | 0.8% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
179 complaints were recorded in this category, representing 16.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 86 | 48.0% |
| Availability | 37 | 20.7% |
| Interference | 21 | 11.7% |
| Equipment | 16 | 8.9% |
| Speed | 14 | 7.8% |
| Privacy | 5 | 2.8% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
35 complaints were recorded in this category, representing 3.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 12 | 34.3% |
| Loud Commercials | 10 | 28.6% |
| Availability | 6 | 17.1% |
| Indecency | 5 | 14.3% |
| Interference | 1 | 2.9% |
| Privacy | 1 | 2.9% |
Billing and Loud Commercials were the main issues reported in this category, while other issues were less common.
Unwanted calls
430 complaints relating to unwanted calls were recorded on this date, accounting for 38.9% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 588-3781 | 5 | 1.2% |
| (866) 959-1387 | 5 | 1.2% |
| (866) 959-1080 | 4 | 0.9% |
| (315) 208-3891 | 3 | 0.7% |
| (315) 208-3879 | 2 | 0.5% |
| (703) 972-5240 | 2 | 0.5% |
| (833) 727-4244 | 2 | 0.5% |
| (866) 959-1305 | 2 | 0.5% |
| (866) 959-1689 | 2 | 0.5% |
| (877) 556-9255 | 2 | 0.5% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.