FCC Consumer Complaints – 5 March 2026
Introduction
On Thursday, 5 March 2026, the Federal Communications Commission recorded 1093 consumer complaints relating to telecommunications services, this represented a decline from the 1104 complaints recorded the previous day. Reports were received from 51 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1093
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (391)
- Most reported state/territory
- California (122)
Where the complaints came from
On 5 March 2026, the 1093 complaints recorded by the Federal Communications Commission were reported from 752 cities across 51 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 122 | 11.2% |
| Florida | 94 | 8.6% |
| Texas | 93 | 8.5% |
| New York | 56 | 5.1% |
| Pennsylvania | 48 | 4.4% |
| Arizona | 46 | 4.2% |
| Colorado | 42 | 3.8% |
| Georgia | 40 | 3.7% |
| Tennessee | 39 | 3.6% |
| New Jersey | 36 | 3.3% |
| Other states and territories | 475 | 43.5% |
What the complaints were about
The complaints recorded on this date were spread across 5 complaint categories. Phone accounted for the largest share, with 845 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 845 | 77.3% |
| Internet | 195 | 17.8% |
| TV | 29 | 2.7% |
| Radio | 20 | 1.8% |
| Emergency | 4 | 0.4% |
Phone complaints
845 complaints were recorded in this category, representing 77.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 391 | 46.3% |
| Billing | 220 | 26.0% |
| Availability (including rural call completion) | 66 | 7.8% |
| Equipment | 53 | 6.3% |
| Number Portability (keeping your number if you change providers) | 50 | 5.9% |
| Cramming (unauthorized charges on your phone bill) | 30 | 3.6% |
| Junk Faxes | 14 | 1.7% |
| Interference (including signal jammers) | 10 | 1.2% |
| Privacy | 9 | 1.1% |
| Slamming (change of your carrier without permission) | 2 | 0.2% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. A broad mix of issues was reported in this category, with Billing, Availability (including rural call completion) and Equipment among the most common.
Internet complaints
195 complaints were recorded in this category, representing 17.8% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 114 | 58.5% |
| Availability | 47 | 24.1% |
| Interference | 10 | 5.1% |
| Equipment | 8 | 4.1% |
| Privacy | 8 | 4.1% |
| Speed | 8 | 4.1% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
A total of 391 complaints relating to unwanted calls were recorded on this date, representing 35.8% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 588-3781 | 12 | 3.1% |
| (866) 959-1387 | 7 | 1.8% |
| (315) 208-3900 | 4 | 1.0% |
| (315) 208-3908 | 4 | 1.0% |
| (833) 588-3768 | 3 | 0.8% |
| (844) 509-2971 | 3 | 0.8% |
| (315) 208-3901 | 2 | 0.5% |
| (833) 727-9439 | 2 | 0.5% |
| (866) 959-1080 | 2 | 0.5% |
| (201) 989-3063 | 1 | 0.3% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 588-3781 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.