FCC Consumer Complaints – 6 March 2026
Introduction
A total of 1062 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 6 March 2026, complaint volume fell from 1093 complaints the day before. Reports were received from 50 states and territories, with California recording slightly more complaints than other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1062
- States & territories reporting
- 50
- Most common issue
- Unwanted Calls (466)
- Most reported state/territory
- California (130)
Where the complaints came from
The 1062 complaints recorded on 6 March 2026 were submitted from 681 cities across 50 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. A notable concentration at the city level was observed in Massachusetts, where Franklin accounted for 29 of the 45 complaints recorded in the state.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 130 | 12.2% |
| Texas | 106 | 10.0% |
| Florida | 82 | 7.7% |
| New York | 49 | 4.6% |
| Massachusetts | 45 | 4.2% |
| Pennsylvania | 43 | 4.0% |
| Colorado | 41 | 3.9% |
| Ohio | 38 | 3.6% |
| Georgia | 37 | 3.5% |
| Arizona | 36 | 3.4% |
| Other states and territories | 453 | 42.7% |
Location highlights
- Complaints in Massachusetts were heavily concentrated in Franklin, which accounted for the majority of reports within the state.
- California had the widest distribution of complaints, with reports originating from 95 different cities.
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. Phone was the most reported category, with 850 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 850 | 80.0% |
| Internet | 160 | 15.1% |
| TV | 28 | 2.6% |
| Radio | 17 | 1.6% |
| Emergency | 6 | 0.6% |
| Accessibility | 1 | 0.1% |
Phone complaints
850 complaints were recorded in this category, representing 80.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 466 | 54.8% |
| Billing | 174 | 20.5% |
| Equipment | 69 | 8.1% |
| Availability (including rural call completion) | 67 | 7.9% |
| Number Portability (keeping your number if you change providers) | 24 | 2.8% |
| Privacy | 14 | 1.6% |
| Interference (including signal jammers) | 13 | 1.5% |
| Cramming (unauthorized charges on your phone bill) | 12 | 1.4% |
| Slamming (change of your carrier without permission) | 7 | 0.8% |
| Junk Faxes | 4 | 0.5% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
160 complaints were recorded in this category, representing 15.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 73 | 45.6% |
| Availability | 38 | 23.8% |
| Privacy | 15 | 9.4% |
| Interference | 14 | 8.8% |
| Speed | 11 | 6.9% |
| Equipment | 9 | 5.6% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
A total of 466 complaints relating to unwanted calls were recorded on this date, representing 43.9% of all complaints. Caller ID and business contact numbers are shown below where sufficient data is available.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 588-3781 | 9 | 1.9% |
| (866) 959-1080 | 9 | 1.9% |
| (866) 959-1387 | 9 | 1.9% |
| (844) 509-2971 | 6 | 1.3% |
| (866) 959-0917 | 4 | 0.9% |
| (315) 208-3908 | 3 | 0.6% |
| (833) 588-3793 | 3 | 0.6% |
| (833) 588-3819 | 3 | 0.6% |
| (844) 487-9799 | 3 | 0.6% |
| (949) 209-2387 | 3 | 0.6% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.