FCC Consumer Complaints – 7 March 2026
Introduction
On 7 March 2026, 616 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume fell from 1062 complaints the day before. Complaints were reported across 49 states and territories, with California slightly ahead of the other locations. Complaints relating to Unwanted Calls were marginally higher than for other issue types.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 616
- States & territories reporting
- 49
- Most common issue
- Unwanted Calls (200)
- Most reported state/territory
- California (73)
Where the complaints came from
Reports recorded on 7 March 2026 show 616 complaints originating from 460 cities across 49 states and territories. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 73 | 11.9% |
| Florida | 52 | 8.4% |
| Texas | 46 | 7.5% |
| New York | 33 | 5.4% |
| Washington | 30 | 4.9% |
| Georgia | 25 | 4.1% |
| Pennsylvania | 24 | 3.9% |
| Massachusetts | 22 | 3.6% |
| Illinois | 21 | 3.4% |
| North Carolina | 21 | 3.4% |
| Other states and territories | 269 | 43.7% |
Location highlight
California had the widest distribution of complaints, with reports originating from 55 different cities.
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. Phone was the most reported category, with 438 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 438 | 71.1% |
| Internet | 127 | 20.6% |
| TV | 25 | 4.1% |
| Radio | 21 | 3.4% |
| Emergency | 4 | 0.6% |
| Accessibility | 1 | 0.2% |
Phone complaints
438 complaints were recorded in this category, representing 71.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 200 | 45.7% |
| Billing | 118 | 26.9% |
| Availability (including rural call completion) | 36 | 8.2% |
| Equipment | 28 | 6.4% |
| Number Portability (keeping your number if you change providers) | 21 | 4.8% |
| Cramming (unauthorized charges on your phone bill) | 16 | 3.7% |
| Privacy | 9 | 2.1% |
| Interference (including signal jammers) | 6 | 1.4% |
| Slamming (change of your carrier without permission) | 4 | 0.9% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
127 complaints were recorded in this category, representing 20.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 55 | 43.3% |
| Availability | 34 | 26.8% |
| Equipment | 13 | 10.2% |
| Interference | 12 | 9.4% |
| Speed | 9 | 7.1% |
| Privacy | 4 | 3.1% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
Unwanted calls
200 complaints relating to unwanted calls were recorded on this date, accounting for 32.5% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (833) 588-3781 | 6 | 3.0% |
| (866) 959-1387 | 4 | 2.0% |
| (315) 208-3870 | 2 | 1.0% |
| (512) 918-9647 | 2 | 1.0% |
| (866) 959-1080 | 2 | 1.0% |
| (877) 419-6664 | 2 | 1.0% |
| (205) 809-1976 | 1 | 0.5% |
| (214) 894-9580 | 1 | 0.5% |
| (240) 301-3988 | 1 | 0.5% |
| (254) 433-4096 | 1 | 0.5% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice was reported slightly more often than other call types.
- (833) 588-3781 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.