FCC Consumer Complaints – 8 March 2026
Introduction
A total of 401 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 8 March 2026, this represented a decline from the 616 complaints recorded the day before. The complaints came from 41 states and territories, with California recording the largest share of reports at 60 complaints. Billing was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 401
- States & territories reporting
- 41
- Most common issue
- Billing (145)
- Most reported state/territory
- California (60)
Where the complaints came from
Across 315 cities in 41 states and territories, a total of 401 complaints were recorded on 8 March 2026. Activity was spread across states and territories, with no single location accounting for a substantial share of complaints. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 60 | 15.0% |
| Florida | 29 | 7.2% |
| Texas | 27 | 6.7% |
| Pennsylvania | 22 | 5.5% |
| Ohio | 20 | 5.0% |
| New Jersey | 18 | 4.5% |
| New York | 18 | 4.5% |
| Michigan | 17 | 4.2% |
| Virginia | 16 | 4.0% |
| North Carolina | 13 | 3.2% |
| Other states and territories | 161 | 40.1% |
Location highlight
Complaints in California were reported across 46 cities, the widest spread observed on this date.
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. Phone was the most reported category, with 274 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 274 | 68.3% |
| Internet | 82 | 20.4% |
| TV | 27 | 6.7% |
| Radio | 10 | 2.5% |
| Emergency | 6 | 1.5% |
| Accessibility | 2 | 0.5% |
Phone complaints
274 complaints were recorded in this category, representing 68.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 99 | 36.1% |
| Unwanted Calls | 79 | 28.8% |
| Availability (including rural call completion) | 32 | 11.7% |
| Equipment | 24 | 8.8% |
| Number Portability (keeping your number if you change providers) | 17 | 6.2% |
| Cramming (unauthorized charges on your phone bill) | 13 | 4.7% |
| Interference (including signal jammers) | 6 | 2.2% |
| Privacy | 4 | 1.5% |
Billing and Unwanted Calls accounted for the majority of complaints in this category, with other issues reported less frequently.
Internet complaints
82 complaints were recorded in this category, representing 20.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 40 | 48.8% |
| Availability | 11 | 13.4% |
| Equipment | 10 | 12.2% |
| Speed | 9 | 11.0% |
| Interference | 8 | 9.8% |
| Privacy | 4 | 4.9% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.