FCC Consumer Complaints – 10 March 2026
Introduction
A total of 1136 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 10 March 2026, this was higher than the 959 complaints recorded the previous day. The complaints came from 51 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls recorded a slightly higher number of complaints than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1136
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (435)
- Most reported state/territory
- California (135)
Where the complaints came from
A total of 1136 complaints were recorded on 10 March 2026, with reports originating from 762 cities in 51 states and territories. Complaints were relatively evenly spread across states and territories, with no individual location contributing a dominant share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 135 | 11.9% |
| Florida | 94 | 8.3% |
| Texas | 91 | 8.0% |
| New York | 57 | 5.0% |
| Colorado | 47 | 4.1% |
| Pennsylvania | 47 | 4.1% |
| Illinois | 44 | 3.9% |
| Georgia | 43 | 3.8% |
| North Carolina | 42 | 3.7% |
| Maryland | 34 | 3.0% |
| Other states and territories | 502 | 44.2% |
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. The largest number of complaints fell within Phone, which accounted for 874 reports. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 874 | 76.9% |
| Internet | 197 | 17.3% |
| TV | 39 | 3.4% |
| Radio | 12 | 1.1% |
| Emergency | 10 | 0.9% |
| Accessibility | 4 | 0.4% |
Phone complaints
874 complaints were recorded in this category, representing 76.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 435 | 49.8% |
| Billing | 225 | 25.7% |
| Availability (including rural call completion) | 63 | 7.2% |
| Equipment | 54 | 6.2% |
| Number Portability (keeping your number if you change providers) | 30 | 3.4% |
| Cramming (unauthorized charges on your phone bill) | 26 | 3.0% |
| Privacy | 16 | 1.8% |
| Interference (including signal jammers) | 10 | 1.1% |
| Junk Faxes | 7 | 0.8% |
| Slamming (change of your carrier without permission) | 6 | 0.7% |
| Rural Call Completion | 1 | 0.1% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. Complaints in this category covered a range of issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
197 complaints were recorded in this category, representing 17.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 107 | 54.3% |
| Availability | 47 | 23.9% |
| Speed | 15 | 7.6% |
| Privacy | 11 | 5.6% |
| Interference | 10 | 5.1% |
| Equipment | 7 | 3.6% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
TV complaints
39 complaints were recorded in this category, representing 3.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 14 | 35.9% |
| Availability | 11 | 28.2% |
| Indecency | 4 | 10.3% |
| Loud Commercials | 4 | 10.3% |
| Equipment | 3 | 7.7% |
| Interference | 1 | 2.6% |
| Privacy | 1 | 2.6% |
Billing and Availability were the main issues reported in this category, while other issues were less common.
Unwanted calls
There were 435 complaints relating to unwanted calls on this date, representing 38.3% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (866) 398-2896 | 14 | 3.2% |
| (855) 909-0815 | 12 | 2.8% |
| (833) 588-3793 | 4 | 0.9% |
| (833) 727-9439 | 3 | 0.7% |
| (855) 357-2070 | 3 | 0.7% |
| (855) 685-3062 | 3 | 0.7% |
| (866) 771-7055 | 3 | 0.7% |
| (866) 959-1387 | 3 | 0.7% |
| (315) 208-3940 | 2 | 0.5% |
| (315) 208-3952 | 2 | 0.5% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (866) 398-2896 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.