FCC Consumer Complaints – 11 March 2026
Introduction
On 11 March 2026, the Federal Communications Commission recorded 1190 consumer complaints relating to telecommunications services, this represented an increase from the 1136 complaints recorded the previous day. The complaints came from 51 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1190
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (491)
- Most reported state/territory
- California (139)
Where the complaints came from
Across 758 cities in 51 states and territories, a total of 1190 complaints were recorded on 11 March 2026. Complaint reports were spread across multiple states and territories, without any one location accounting for a large share. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 139 | 11.7% |
| Florida | 109 | 9.2% |
| Texas | 107 | 9.0% |
| New York | 61 | 5.1% |
| Illinois | 50 | 4.2% |
| Colorado | 49 | 4.1% |
| Arizona | 47 | 3.9% |
| Pennsylvania | 44 | 3.7% |
| North Carolina | 40 | 3.4% |
| Michigan | 39 | 3.3% |
| Other states and territories | 505 | 42.4% |
What the complaints were about
The complaints recorded on this date were spread across 7 complaint categories. Phone was the most reported category, with 899 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 899 | 75.5% |
| Internet | 205 | 17.2% |
| TV | 59 | 5.0% |
| Radio | 16 | 1.3% |
| Emergency | 6 | 0.5% |
| Accessibility | 4 | 0.3% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
899 complaints were recorded in this category, representing 75.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 491 | 54.6% |
| Billing | 186 | 20.7% |
| Availability (including rural call completion) | 87 | 9.7% |
| Equipment | 43 | 4.8% |
| Number Portability (keeping your number if you change providers) | 36 | 4.0% |
| Interference (including signal jammers) | 17 | 1.9% |
| Cramming (unauthorized charges on your phone bill) | 15 | 1.7% |
| Privacy | 14 | 1.6% |
| Junk Faxes | 6 | 0.7% |
| Slamming (change of your carrier without permission) | 4 | 0.4% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. A broad mix of issues was reported in this category, with Billing, Availability (including rural call completion) and Equipment among the most common.
Internet complaints
205 complaints were recorded in this category, representing 17.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 94 | 45.9% |
| Availability | 53 | 25.9% |
| Speed | 19 | 9.3% |
| Equipment | 17 | 8.3% |
| Interference | 16 | 7.8% |
| Privacy | 6 | 2.9% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
59 complaints were recorded in this category, representing 5.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 28 | 47.5% |
| Billing | 16 | 27.1% |
| Indecency | 6 | 10.2% |
| Interference | 4 | 6.8% |
| Equipment | 2 | 3.4% |
| Loud Commercials | 2 | 3.4% |
Availability and Billing accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
491 complaints relating to unwanted calls were recorded on this date, accounting for 41.3% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (855) 909-0815 | 11 | 2.2% |
| (866) 398-2896 | 11 | 2.2% |
| (315) 208-3963 | 5 | 1.0% |
| (855) 357-2070 | 4 | 0.8% |
| (866) 771-5844 | 4 | 0.8% |
| (315) 208-3941 | 2 | 0.4% |
| (315) 208-3952 | 2 | 0.4% |
| (828) 742-4752 | 2 | 0.4% |
| (833) 588-3781 | 2 | 0.4% |
| (843) 565-4776 | 2 | 0.4% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- Several business contact numbers were reported multiple times, with no single number clearly ahead of the others.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.