FCC Consumer Complaints – 13 March 2026
Introduction
A total of 1192 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on 13 March 2026, this was higher than the 1096 complaints recorded the day before. Reports were received from 52 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1192
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (446)
- Most reported state/territory
- California (144)
Where the complaints came from
On 13 March 2026, the 1192 complaints recorded by the Federal Communications Commission were reported from 775 cities across 52 states and territories. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 144 | 12.1% |
| Florida | 101 | 8.5% |
| Texas | 95 | 8.0% |
| Michigan | 68 | 5.7% |
| New York | 64 | 5.4% |
| Illinois | 52 | 4.4% |
| Pennsylvania | 45 | 3.8% |
| New Jersey | 42 | 3.5% |
| Georgia | 36 | 3.0% |
| Virginia | 35 | 2.9% |
| Other states and territories | 510 | 42.8% |
What the complaints were about
The complaints recorded on this date fell into 6 different complaint categories. Phone accounted for the largest share, with 875 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 875 | 73.4% |
| Internet | 201 | 16.9% |
| TV | 96 | 8.1% |
| Radio | 13 | 1.1% |
| Emergency | 6 | 0.5% |
| Accessibility | 1 | 0.1% |
Phone complaints
875 complaints were recorded in this category, representing 73.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 446 | 51.0% |
| Billing | 189 | 21.6% |
| Availability (including rural call completion) | 73 | 8.3% |
| Equipment | 59 | 6.7% |
| Number Portability (keeping your number if you change providers) | 45 | 5.1% |
| Cramming (unauthorized charges on your phone bill) | 22 | 2.5% |
| Privacy | 18 | 2.1% |
| Interference (including signal jammers) | 11 | 1.3% |
| Junk Faxes | 7 | 0.8% |
| Slamming (change of your carrier without permission) | 4 | 0.5% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. A broad mix of issues was reported in this category, with Billing, Availability (including rural call completion) and Equipment among the most common.
Internet complaints
201 complaints were recorded in this category, representing 16.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 91 | 45.3% |
| Availability | 54 | 26.9% |
| Speed | 20 | 10.0% |
| Equipment | 15 | 7.5% |
| Interference | 11 | 5.5% |
| Privacy | 10 | 5.0% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
96 complaints were recorded in this category, representing 8.1% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 55 | 57.3% |
| Indecency | 16 | 16.7% |
| Loud Commercials | 12 | 12.5% |
| Billing | 9 | 9.4% |
| Equipment | 1 | 1.0% |
| Interference | 1 | 1.0% |
| Privacy | 1 | 1.0% |
Availability and Indecency accounted for the majority of complaints in this category, with other issues reported less frequently.
Unwanted calls
There were 446 complaints relating to unwanted calls on this date, representing 37.4% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported caller ID numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (801) 801-4063 | 7 | 1.6% |
| (410) 774-4186 | 3 | 0.7% |
| (916) 518-3100 | 3 | 0.7% |
| (442) 206-5132 | 2 | 0.4% |
| (805) 888-0170 | 2 | 0.4% |
| (201) 553-5144 | 1 | 0.2% |
| (202) 449-4536 | 1 | 0.2% |
| (205) 762-4936 | 1 | 0.2% |
| (206) 201-1409 | 1 | 0.2% |
| (206) 862-3860 | 1 | 0.2% |
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (855) 909-0815 | 9 | 2.0% |
| (855) 357-2070 | 5 | 1.1% |
| (866) 398-2896 | 4 | 0.9% |
| (315) 215-8002 | 3 | 0.7% |
| (833) 727-4244 | 3 | 0.7% |
| (833) 727-9955 | 3 | 0.7% |
| (866) 386-5598 | 3 | 0.7% |
| (442) 206-5132 | 2 | 0.4% |
| (585) 946-0002 | 2 | 0.4% |
| (833) 588-3819 | 2 | 0.4% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (855) 909-0815 was reported slightly more often than other business contact numbers.
- (801) 801-4063 stood out as the most frequently reported caller ID number.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.