FCC Consumer Complaints – 14 March 2026
Introduction
A total of 649 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Saturday, 14 March 2026, complaint volume fell from 1192 complaints the previous day. Complaints were reported across 51 states and territories, with California slightly ahead of the other locations. Unwanted Calls was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 649
- States & territories reporting
- 51
- Most common issue
- Unwanted Calls (214)
- Most reported state/territory
- California (87)
Where the complaints came from
On 14 March 2026, the 649 complaints recorded by the Federal Communications Commission were reported from 465 cities across 51 states and territories. Overall, complaint activity was broadly distributed, with no single state or territory representing a significant proportion of the total. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 87 | 13.4% |
| Florida | 62 | 9.6% |
| Texas | 44 | 6.8% |
| Illinois | 31 | 4.8% |
| New York | 25 | 3.9% |
| Georgia | 24 | 3.7% |
| North Carolina | 23 | 3.5% |
| Colorado | 21 | 3.2% |
| Virginia | 21 | 3.2% |
| Pennsylvania | 20 | 3.1% |
| Other states and territories | 291 | 44.8% |
What the complaints were about
Complaints recorded on this date related to 6 different complaint categories. Phone accounted for the largest share, with 461 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 461 | 71.0% |
| Internet | 119 | 18.3% |
| TV | 53 | 8.2% |
| Emergency | 6 | 0.9% |
| Radio | 6 | 0.9% |
| Accessibility | 4 | 0.6% |
Phone complaints
461 complaints were recorded in this category, representing 71.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 214 | 46.4% |
| Billing | 105 | 22.8% |
| Availability (including rural call completion) | 40 | 8.7% |
| Equipment | 37 | 8.0% |
| Number Portability (keeping your number if you change providers) | 36 | 7.8% |
| Cramming (unauthorized charges on your phone bill) | 10 | 2.2% |
| Privacy | 9 | 2.0% |
| Interference (including signal jammers) | 6 | 1.3% |
| Slamming (change of your carrier without permission) | 3 | 0.7% |
| Junk Faxes | 1 | 0.2% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
119 complaints were recorded in this category, representing 18.3% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 46 | 38.7% |
| Availability | 29 | 24.4% |
| Speed | 18 | 15.1% |
| Interference | 11 | 9.2% |
| Equipment | 9 | 7.6% |
| Privacy | 6 | 5.0% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
53 complaints were recorded in this category, representing 8.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 35 | 66.0% |
| Billing | 6 | 11.3% |
| Loud Commercials | 5 | 9.4% |
| Interference | 4 | 7.5% |
| Equipment | 1 | 1.9% |
| Indecency | 1 | 1.9% |
| Privacy | 1 | 1.9% |
The largest share of complaints in this category related to Availability and Billing, with fewer reports falling into other issue types.
Unwanted calls
There were 214 complaints relating to unwanted calls on this date, representing 33% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (855) 909-0815 | 8 | 3.7% |
| (315) 215-8020 | 4 | 1.9% |
| (877) 578-4104 | 4 | 1.9% |
| (202) 594-9033 | 3 | 1.4% |
| (855) 357-2070 | 3 | 1.4% |
| (866) 959-1689 | 3 | 1.4% |
| (315) 215-8002 | 2 | 0.9% |
| (315) 215-8005 | 2 | 0.9% |
| (727) 546-4875 | 2 | 0.9% |
| (866) 959-0917 | 2 | 0.9% |
Key patterns
- Other Services was reported slightly more often than other service types.
- Prerecorded Voice accounted for the largest share of unwanted call complaints by call type.
- (855) 909-0815 stood out as the most frequently reported business contact number.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.