FCC Consumer Complaints – 15 March 2026
Introduction
On Sunday, 15 March 2026, 538 consumer complaints relating to telecommunications services were recorded in the Federal Communications Commission system, complaint volume fell from 649 complaints the day before. Reports were received from 47 states and territories, with California recording slightly more complaints than other locations. Billing was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 538
- States & territories reporting
- 47
- Most common issue
- Billing (125)
- Most reported state/territory
- California (52)
Where the complaints came from
Reports recorded on 15 March 2026 show 538 complaints originating from 378 cities across 47 states and territories. Complaints were spread broadly across states and territories, with no individual location contributing a significant share. At the city level, complaints were similarly dispersed, with no single location accounting for a notable share of the total.
The table below shows the distribution of complaints by state and territory for this date, highlighting the locations with the highest number of reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 52 | 9.7% |
| Florida | 46 | 8.6% |
| Texas | 40 | 7.4% |
| New York | 37 | 6.9% |
| Georgia | 31 | 5.8% |
| Washington | 30 | 5.6% |
| Michigan | 24 | 4.5% |
| Ohio | 20 | 3.7% |
| North Carolina | 16 | 3.0% |
| Tennessee | 16 | 3.0% |
| Other states and territories | 226 | 42.0% |
What the complaints were about
The complaints recorded on this date were spread across 6 complaint categories. Phone was the most reported category, with 315 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 315 | 58.6% |
| Internet | 141 | 26.2% |
| TV | 72 | 13.4% |
| Emergency | 5 | 0.9% |
| Radio | 4 | 0.7% |
| Accessibility | 1 | 0.2% |
Phone complaints
315 complaints were recorded in this category, representing 58.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 105 | 33.3% |
| Billing | 81 | 25.7% |
| Availability (including rural call completion) | 48 | 15.2% |
| Equipment | 32 | 10.2% |
| Number Portability (keeping your number if you change providers) | 25 | 7.9% |
| Cramming (unauthorized charges on your phone bill) | 11 | 3.5% |
| Interference (including signal jammers) | 6 | 1.9% |
| Privacy | 6 | 1.9% |
| Slamming (change of your carrier without permission) | 1 | 0.3% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. The remaining complaints in this category were spread across several issues, including Billing, Availability (including rural call completion) and Equipment.
Internet complaints
141 complaints were recorded in this category, representing 26.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 53 | 37.6% |
| Billing | 36 | 25.5% |
| Speed | 26 | 18.4% |
| Interference | 12 | 8.5% |
| Equipment | 8 | 5.7% |
| Privacy | 6 | 4.3% |
Availability and Billing were the main issues reported in this category, while other issues were less common.
TV complaints
72 complaints were recorded in this category, representing 13.4% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 42 | 58.3% |
| Indecency | 9 | 12.5% |
| Billing | 8 | 11.1% |
| Loud Commercials | 7 | 9.7% |
| Interference | 3 | 4.2% |
| Equipment | 2 | 2.8% |
| Privacy | 1 | 1.4% |
Availability and Indecency were the main issues reported in this category, while other issues were less common.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.