FCC Consumer Complaints – 24 March 2026
Introduction
A total of 1175 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Tuesday, 24 March 2026, this was higher than the 1091 complaints recorded the day before. Reports were received from 52 states and territories, with California recording slightly more complaints than other locations. Unwanted Calls was reported slightly more frequently than other issues.
This date falls within a government shutdown period from 14 February 2026 to 30 April 2026. Complaint volumes during this period may be lower than usual.
Key statistics
- Total complaints
- 1175
- States & territories reporting
- 52
- Most common issue
- Unwanted Calls (414)
- Most reported state/territory
- California (149)
Where the complaints came from
On 24 March 2026, the 1175 complaints recorded by the Federal Communications Commission were reported from 792 cities across 52 states and territories. The distribution of complaints was relatively even, with no single state or territory contributing a dominant share. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| California | 149 | 12.7% |
| Texas | 107 | 9.1% |
| Florida | 84 | 7.1% |
| New York | 63 | 5.4% |
| Pennsylvania | 56 | 4.8% |
| Arizona | 41 | 3.5% |
| Illinois | 41 | 3.5% |
| Virginia | 41 | 3.5% |
| North Carolina | 38 | 3.2% |
| Georgia | 36 | 3.1% |
| Other states and territories | 519 | 44.2% |
Location highlight
California had the widest distribution of complaints, with reports originating from 104 different cities.
What the complaints were about
A total of 6 complaint categories were represented in the complaints recorded on this date. Phone accounted for the largest share, with 866 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 866 | 73.7% |
| Internet | 212 | 18.0% |
| TV | 71 | 6.0% |
| Radio | 16 | 1.4% |
| Emergency | 9 | 0.8% |
| Accessibility | 1 | 0.1% |
Phone complaints
866 complaints were recorded in this category, representing 73.7% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 414 | 47.8% |
| Billing | 209 | 24.1% |
| Availability (including rural call completion) | 86 | 9.9% |
| Equipment | 66 | 7.6% |
| Number Portability (keeping your number if you change providers) | 41 | 4.7% |
| Cramming (unauthorized charges on your phone bill) | 18 | 2.1% |
| Privacy | 12 | 1.4% |
| Interference (including signal jammers) | 9 | 1.0% |
| Junk Faxes | 8 | 0.9% |
| Slamming (change of your carrier without permission) | 3 | 0.3% |
As is typical for this category, unwanted calls accounted for the largest share of complaints. A more detailed analysis of these reports is provided in the section below. A broad mix of issues was reported in this category, with Billing, Availability (including rural call completion) and Equipment among the most common.
Internet complaints
212 complaints were recorded in this category, representing 18.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 95 | 44.8% |
| Availability | 56 | 26.4% |
| Speed | 19 | 9.0% |
| Equipment | 17 | 8.0% |
| Interference | 15 | 7.1% |
| Privacy | 10 | 4.7% |
The largest share of complaints in this category related to Billing and Availability, with fewer reports falling into other issue types.
TV complaints
71 complaints were recorded in this category, representing 6.0% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 39 | 54.9% |
| Billing | 19 | 26.8% |
| Loud Commercials | 7 | 9.9% |
| Equipment | 2 | 2.8% |
| Interference | 2 | 2.8% |
| Indecency | 1 | 1.4% |
The largest share of complaints in this category related to Availability and Billing, with fewer reports falling into other issue types.
Unwanted calls
414 complaints relating to unwanted calls were recorded on this date, accounting for 35.2% of all complaints. Reports referenced both caller ID numbers and business contact numbers, with number tables shown where meaningful patterns are present.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (855) 994-2142 | 6 | 1.4% |
| (855) 357-2202 | 4 | 1.0% |
| (855) 994-1953 | 4 | 1.0% |
| (866) 771-5844 | 4 | 1.0% |
| (315) 215-8142 | 3 | 0.7% |
| (301) 842-6381 | 2 | 0.5% |
| (315) 215-8126 | 2 | 0.5% |
| (715) 255-1240 | 2 | 0.5% |
| (855) 909-0815 | 2 | 0.5% |
| (855) 994-1841 | 2 | 0.5% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (855) 994-2142 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.