FCC Consumer Complaints – 1 May 2026
Introduction
A total of 1075 consumer complaints relating to telecommunications services were recorded by the Federal Communications Commission on Friday, 1 May 2026, this was lower than the 1251 complaints recorded the day before. The complaints came from 49 states and territories, with Texas reporting a modestly higher count than the other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1075
- States & territories reporting
- 49
- Most common issue
- Unwanted Calls (397)
- Most reported state/territory
- Texas (105)
Where the complaints came from
On 1 May 2026, the 1075 complaints recorded by the Federal Communications Commission were reported from 708 cities across 49 states and territories. Complaint activity was widely distributed across states and territories, with no single location accounting for a notable share of reports. A similar pattern is observed at the city level, with complaints spread across locations rather than concentrated in a single area.
The distribution of complaints by state and territory is shown below, with locations ranked by the number of reports recorded.
| State/Territory | Complaints | |
|---|---|---|
| Texas | 105 | 9.8% |
| California | 104 | 9.7% |
| Florida | 86 | 8.0% |
| New York | 69 | 6.4% |
| Colorado | 60 | 5.6% |
| Pennsylvania | 41 | 3.8% |
| Illinois | 40 | 3.7% |
| Michigan | 37 | 3.4% |
| Georgia | 36 | 3.3% |
| North Carolina | 36 | 3.3% |
| Other states and territories | 460 | 42.8% |
What the complaints were about
A total of 7 complaint categories were represented in the complaints recorded on this date. Phone was the most reported category, with 822 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 822 | 76.5% |
| Internet | 178 | 16.6% |
| TV | 53 | 4.9% |
| Radio | 15 | 1.4% |
| Emergency | 3 | 0.3% |
| Accessibility | 2 | 0.2% |
| Request for Dispute Assistance | 2 | 0.2% |
Phone complaints
822 complaints were recorded in this category, representing 76.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 397 | 48.3% |
| Billing | 216 | 26.3% |
| Equipment | 61 | 7.4% |
| Availability (including rural call completion) | 44 | 5.4% |
| Number Portability (keeping your number if you change providers) | 41 | 5.0% |
| Cramming (unauthorized charges on your phone bill) | 24 | 2.9% |
| Interference (including signal jammers) | 16 | 1.9% |
| Privacy | 12 | 1.5% |
| Slamming (change of your carrier without permission) | 6 | 0.7% |
| Rural Call Completion | 3 | 0.4% |
| Junk Faxes | 1 | 0.1% |
As is often the case in this category, unwanted calls were the most frequently reported issue. Further analysis of these complaints is provided below. A broad mix of issues was reported in this category, with Billing, Equipment and Availability (including rural call completion) among the most common.
Internet complaints
178 complaints were recorded in this category, representing 16.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 84 | 47.2% |
| Interference | 28 | 15.7% |
| Availability | 27 | 15.2% |
| Equipment | 20 | 11.2% |
| Speed | 13 | 7.3% |
| Privacy | 6 | 3.4% |
Billing and Interference were the main issues reported in this category, while other issues were less common.
TV complaints
53 complaints were recorded in this category, representing 4.9% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Availability | 16 | 30.2% |
| Indecency | 14 | 26.4% |
| Billing | 13 | 24.5% |
| Interference | 4 | 7.5% |
| Equipment | 3 | 5.7% |
| Loud Commercials | 3 | 5.7% |
A broad mix of issues was reported in this category, with Availability, Indecency and Billing among the most common.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.