FCC Consumer Complaints – 4 May 2026
Introduction
The Federal Communications Commission recorded 1061 consumer complaints on 4 May 2026 relating to telecommunications services, this represented an increase from the 416 complaints recorded the day before. The complaints came from 48 states and territories, with California reporting a modestly higher count than the other locations. Unwanted Calls was reported slightly more frequently than other issues.
Key statistics
- Total complaints
- 1061
- States & territories reporting
- 48
- Most common issue
- Unwanted Calls (372)
- Most reported state/territory
- California (126)
Where the complaints came from
The 1061 complaints recorded on 4 May 2026 originated from 707 cities across 48 states and territories. Complaint activity was fairly evenly distributed, with no single state or territory accounting for a large share of reports. This pattern continues at the city level, where complaints were distributed across multiple locations without a single city standing out.
The table below summarises the number of complaints reported in each state and territory on this date, ordered by total reports.
| State/Territory | Complaints | |
|---|---|---|
| California | 126 | 11.9% |
| Florida | 85 | 8.0% |
| New York | 72 | 6.8% |
| Texas | 72 | 6.8% |
| Colorado | 48 | 4.5% |
| Georgia | 44 | 4.1% |
| Ohio | 39 | 3.7% |
| North Carolina | 36 | 3.4% |
| Michigan | 35 | 3.3% |
| Illinois | 31 | 2.9% |
| Other states and territories | 472 | 44.5% |
What the complaints were about
Complaints recorded on this date related to 7 different complaint categories. Phone was the most reported category, with 769 complaints. Complaint activity was strongly concentrated in this category, with other categories contributing comparatively fewer reports.
| Complaint category | Complaints | Share |
|---|---|---|
| Phone | 769 | 72.5% |
| Internet | 214 | 20.2% |
| TV | 49 | 4.6% |
| Emergency | 12 | 1.1% |
| Radio | 12 | 1.1% |
| Accessibility | 4 | 0.4% |
| Request for Dispute Assistance | 1 | 0.1% |
Phone complaints
769 complaints were recorded in this category, representing 72.5% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Unwanted Calls | 372 | 48.4% |
| Billing | 206 | 26.8% |
| Equipment | 58 | 7.5% |
| Availability (including rural call completion) | 45 | 5.9% |
| Number Portability (keeping your number if you change providers) | 30 | 3.9% |
| Privacy | 18 | 2.3% |
| Interference (including signal jammers) | 17 | 2.2% |
| Cramming (unauthorized charges on your phone bill) | 15 | 2.0% |
| Junk Faxes | 4 | 0.5% |
| Rural Call Completion | 3 | 0.4% |
| Slamming (change of your carrier without permission) | 1 | 0.1% |
Unwanted calls again accounted for the largest share of complaints in this category. These reports are examined in more detail in the section below. The remaining complaints in this category were spread across several issues, including Billing, Equipment and Availability (including rural call completion).
Internet complaints
214 complaints were recorded in this category, representing 20.2% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 99 | 46.3% |
| Availability | 39 | 18.2% |
| Interference | 34 | 15.9% |
| Equipment | 20 | 9.3% |
| Speed | 14 | 6.5% |
| Privacy | 8 | 3.7% |
Billing and Availability accounted for the majority of complaints in this category, with other issues reported less frequently.
TV complaints
49 complaints were recorded in this category, representing 4.6% of the total.
| Issue | Complaints | Share |
|---|---|---|
| Billing | 18 | 36.7% |
| Indecency | 10 | 20.4% |
| Availability | 8 | 16.3% |
| Equipment | 4 | 8.2% |
| Interference | 4 | 8.2% |
| Loud Commercials | 4 | 8.2% |
| Privacy | 1 | 2.0% |
The remaining complaints in this category were spread across several issues, including Billing, Indecency and Availability.
Unwanted calls
There were 372 complaints relating to unwanted calls on this date, representing 35.1% of all complaints. Caller ID and business contact number details are listed below where there is enough concentration to make the data meaningful.
Most reported business contact numbers
| Telephone number | Complaints | Share |
|---|---|---|
| (217) 834-9723 | 6 | 1.6% |
| (866) 771-6698 | 4 | 1.1% |
| (844) 515-1173 | 3 | 0.8% |
| (866) 386-5459 | 3 | 0.8% |
| (888) 912-0755 | 3 | 0.8% |
| (213) 646-8216 | 2 | 0.5% |
| (855) 357-2205 | 2 | 0.5% |
| (866) 666-1384 | 2 | 0.5% |
| (877) 961-0390 | 2 | 0.5% |
| (888) 269-4978 | 2 | 0.5% |
Key patterns
- Other Services accounted for the largest share of unwanted call complaints by service type.
- Prerecorded Voice was reported slightly more often than other call types.
- (217) 834-9723 was reported slightly more often than other business contact numbers.
- Reports were spread across many different caller ID numbers, with no single number dominating.
The information presented on this page is based on consumer complaint data submitted to regulatory authorities. References to telephone numbers reflect reports made by consumers and do not confirm ownership, authenticity, or that the number was genuinely associated with the call. Caller ID information may be inaccurate or subject to spoofing.
Complaint categories, dates and complainant locations are based on the source records and may contain incomplete, approximate or user-entered information. Location details refer to the complainant’s reported location, not the location of the caller or telephone number. This content is provided for informational purposes only.